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March 2024 by Bennee
No issues, weird that they don't sell traditional soft pretzel shapes anymore.
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February 2024 by Erin Monsy
Great pretzel. Friendly staff
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December 2023 by Ray
Amazing service!! Great pretzels always fresh, hot, and delicious ?
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November 2023 by Curtis Yu
Auntie Anne’s better. Cinnamon not very strong flavored.
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October 2023 by Saúl C.
The tables are all dirty, we had to clean it. They never asked if we wanted the receipt and they didn’t give one. They forgot the lemonade and sauces. Lot of staff but actually really bad service. They don’t respect the order from costumers. Better go to Panda Express or Chick-Fill-A. Cheese looks weird, like c***
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October 2023 by gabe massachustetes
TERRIBLE CUSTOMER SERVICE! the girl working there named aliva was the worst worker i’ve ever seen she was on her phone taking my order and eating while getting food, disgusting, please fire her
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September 2023 by Jenniffer Gutierrez
Food is great but the customer service is horrible. Manger is rude and unhelpful.
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June 2023 by Vida A.
I love pretzelmaker but this location is always crowded and staff never seems prepared. Seems we always have to wait for an ordinary pretzel or hot dog pretzels. Lines can get long too. It seems well staffed but some employees are just hanging out. Frustrating to say the least but I love me a good pretzel so I can take it once in a while. Located in the south side of fashion place mall right outside of Dillard's. Good luck.
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May 2023 by David Sieverts
The pretzels are not the best they have more of a sweeter cake-like flavor than anything else. They also didn't seem fully cooked. Barely salted pretzels. Not very impressed.
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April 2023 by Dorothy T.
Employees were very rude and laughing about how gross their good was. It was just a really odd situation.
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April 2023 by Dutch JoKe
Whoever decided to remove the everything bagel seasoning as an option needs to be fired.
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February 2023 by Benjamin Carlson
Older lady who works there never wears gloves while making the pretzels, dirty uniforms.
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December 2022 by Samanta Chacin
Everytime I go they don’t have mini dogs or they’re not making them, they should just take it out of the menu.
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November 2022 by Mellissa Coon
Great service and amazing pretzels, prices a fair and kids and adults were happy.
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October 2022 by carlos chavez
Placed my order for two small pretzel bites sat down to wait for my order noticed people that were behind me in line getting their orders so i went and asked where my order was and the guy that was helping people said he didn't take my order and that he was on break. I said i know you didn't take my order the other guy did but he lost my order and the guy was rude about getting my order and pretty much threw the nacho cheese at me. I was like really!