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January 2024 by Louis Rodriguez
Cheap food with good taste. I definitely recommend using the app to get your food quickly. They are usually short staff so keep that in mind if your in a rush and want them ring you up, it may take a few minutes.
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October 2023 by Elizabeth P.
This review is for the tire center, and our experience today. My husband and I needed new tires before winter, and called in to schedule an appointment for both our cars one appointment at 8:00AM and the other at 9:00, I was there early by 7:45, waiting by the bay not knowing I needed to check in inside. When no one opened the bay by 8:00AM I went in and no one was even there! I walked around to customer service no one was there, and finally asked the door greeter where they were. She said they should be there, finally they said there he is, I looked at my clock and he was late to work. I went up to him and asked him if he worked in the tire center, he said yes I then told him I had an appointment at 8, and needed to check in, he then proceeded to tell me they don't have 8:00 AM appointments, and said let me guess the call center set this up. (The hours for there center say they open at 8AM) apparently he sets his own hours and gets there when he wants. I also told him I needed to check my car in soon because I needed to be on a meeting on zoom by 8:30 AM , he told me that I needed to reschedule. I'm like what? I'm going to take the zoom meeting here and wait for my car. Then he said well you're going to need to wait while I clock in, which took another 5-8 minutes. He finally rang up my tires but wouldn't let me use my Sam's credit card on file I called my husband who was on the way with our other car and told him what was going on. He said he would be right there, then Raul told me that if we are 20 minutes late he couldn't take us!!!! I was trying to pay with the new Sam's credit card I just got and he didn't know what he was doing, another customer service lady said I couldn't pay with it! By this time I was in tears! I went back to the Customer service desk and asked someone else. An angel who I wished I got her name! She came over and got my payment resolved in no time. Finally got one of my cars back, but Raul claimed we were late and pushed the second car to 11! No one else was there!!!! My husband stayed and waited. And got out of there by 12!!! I've been a loyal Sam's member for years! Never had an issue like this until today. My husband reported Raul to his manager. But not sure anything will be done. I don't give low scores often. The Angel deserves 10 stars Raul 3490 should be let go. He has no customer service skills, and was awful, he's refused to even try to use my Sam's card attached to my membership. The Angel at customer service helped us and showed him it can be done. Overall other than the wonderful customer service rep I won't ever come here for tires again!
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July 2023 by John M.
This place has the worst managers. If you have any issues good luck. You have a manager like Vicki that is not qualified to clean y toilets and talks down to members and acts like they are a bother to deal with. Vicki is an absolute disgrace to be called a manager and should be demoted to clean the toilets and not have any contact with members. Avoid Sams club altogether and quit making the Walton family richer by shopping there.
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March 2023 by J H
So how is that the cafe is all out of EVERYTHING 30 minutes before closing? I get no more pizza, it takes some time to cook but hot dogs? Come on! They sell them in the store, go open a pack and warm them up. Poor planning on the cafe staff.
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August 2022 by Jennifer Bode
WORST Sam's Club in the nation. Rude employees, no selection, and the worst pharmacy experience I've ever had. Avoid this Sams Club at all cost. Am contemplating switching to Costco.
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April 2022 by Courtney T.
We stopped going to Sam's club years ago, are are loyal Costco fanatics. This year my employer offered a discount Sams membership so we thought Meh, let's give it a try!! Here's the pros/cons IMO: Pros - 1- scan and go, love this feature! Literally scan your stuff as you load it to your cart, pay on the mobile app, quick check at the door, and you're done! 2- They do have some items that are fun that Costco doesn't have. 3- location is easy to get in/out of 4- scan & go at the gas pump too! CONS - 1 - gawd forbid you forget to scan something in your cart!!! You'll get the wrath of the crusty person that has been working the door for a gazillion years, like eyeball rolling, glaring, "how dare you!!!" WRATH!!! 2- they tend to be out of stock on our favorite go-to staples a lot. Each time you go back, you may or may not find what you found last time 3- so-so customer service, people here do not seem happy to work here for the most part. You won't find happy friendly helpful people like their competitors. 4- don't expect the food court to be like Costco, it's not. The pizza DOES NOT COMPARE, yuck That's all I've got for now, hope you find it useful dear reader!!
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March 2022 by Gabriel Gomez
If you wanna work at a place where the managers don’t care about you and never hire people well this is the place.
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February 2022 by Ian R.
I'm changing my review from 2 stars to 3. Just because I really do like sams club but there are many things that I would change if I were to work there.... As a customer I still don't think we should be bombarded every single time we enter the door
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December 2021 by Tricia B.
Best location, cleanest and most well stocked out of all local locations. Great employees and service.
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November 2021 by Kristin M.
I feel like I should join some type of Sam's Club Anonymous program, I've always been a fan for stocking up on meat, bottled waters, co-worker holiday gifts, holiday treats.. but since this whole pandemic ordeal, Sam's club has been my spot for dependable grocery shopping all the while staying within a reasonable budget! The gas prices are more often than not the cheapest. Their packaged salads are great and cheaper than anywhere, avocados are often on sale, their meat prices are hard to beat when comparing price/quality.. their products are great and we always build up enough cash points where our membership pays for itself. I could go on and on, but I think you get the gist..
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October 2021 by Jeff Gray
Poor management and untrained employees equate to disasters and serious delays when exiting after checkout as well as during check out. People assigned to scan when the customers are leaving do not know how to clear their scanner and would rather argue with their coworkers versus pull the issue aside and let others by. Retraining is definitely needed.
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July 2021 by Cecilia Paulsen
I cannot condone a business that refuses to keep their employees and customers safe.
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June 2021 by Marcus A.
Love this place! Every time I go to work I'm like spongebob feeling " I'm ready I'm ready " there's never a dull moment and there's always a challenge I'm willing to take on. BRING IT
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May 2021 by Jennifer I.
The Sam's Club in Murray, UT has great customer service!!! On 5/22/21 they helped me figure out if I would save money ordering the two patio loungers online or to take right then from the store. When each employee had to bump my questions up the chain, each response was quick and pleasant. They loaded them for me too. I never felt rushed and everyone was helpful and friendly the whole time! Much more helpful than Costco. Of the warehouse clubs, Sam's is my new favorite! Jen Imes
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April 2021 by Janet H.
There prices are pretty good, the services is not better than costco, but their prices are, so I've been shopping here now. I've shopped at Walmart all my life and Sam's Club is better than Walmart. Same family business. Only feedback is better customer service, not that it's bad now, it's just that compared to Costco. They have improvements to make.