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January 2024 by Lyudmyla Jones
Chef Dorian was professional, knowledgeable, friendly and kind. He taught us about knives and how to safely use them. We prepared steaks and an amazing garnish. I learned a lot and we had a ton of fun. Highly recommend Chef Dorian as an instructor. Worth every penny.
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January 2024 by Laura Mauer
Third cancellation on a Macaron class. They do not have a pastry chef to teach these advertised classes, yet they take your money and then cancel and you have to wait for a refund. So frustrating!
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December 2023 by Benjamin Daugreilh
I offered my girlfriend two cooking classes for a birthday, both were cancelled.The first class was cancelled without notice at all, my girlfriend and her best friend (who drove 70 miles total to come to that class) went there, and the person told them there that it was cancelled! No email, no phone call, nothing. They cancelled because they were enough people going to that class!Yesterday, 4 hours before the class, we got a phone call saying that it was cancelled because the chef was sick! In four hours you can’t find another chef?!This place is not serious and not professional at all, we will go to a different place to have the good experience Sur La Table couldn’t provide!
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December 2023 by Randy C.
Quality products and great customer service. I bought my daughter and son-in-law a "Date Night Cooking School" gift certificate... they are excited to attend a class of their choice.
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November 2023 by jared perdomo
Such a great experience! Was looking for some new kitchen stuff, the manager Joanne was so helpful i showed her what I was looking for & she was very knowledgeable about other kitchen items I was inquiring, I came in with so many questions ! She was so helpful and patient with me ! Amazing customer service ! I will be going back when ever I need anything else for my kitchen !Thank you !!
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November 2023 by Bri Has
Rip off products. This placed is overpriced with staff who will lie about the product they are selling. When asked about how the product handles under different conditions they meaning staff will claim it’s the best. They have a person who claims to be a professional but works in a mall? Don’t buy anything from this overpriced place. Again stay away unless you want to waste your money. Better products online.
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November 2023 by Elle M.
If you're on the fence about the cooking or technique classes here, do it. Excellent instructors in a great environment for learning. Gift cards for these classes make great gifts. Enjoy 10% off your purchase after class.
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October 2023 by Brad Myrup
The staff are always willing to take the time to ensure that your questions are answered. They are also so patient and friendly. I often go in after doing some of my own research about products that I am looking for and the ability to put my hands on the products helps me make my decision. Because of the great staff I will make my purchases in this store as much as possible. Thank you to the team at this store.
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September 2023 by JoDee Mercer
Chef Zach was fantastic!! My daughter and I had so much fun learning about the French Quarter Fare and various techniques. It was a great experience, and we will return again with friends!
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July 2023 by Madeline Nettesheim
SO MUCH FUN!! my husband and I came here for my birthday and we loved it. the food was so good and it was fun cooking together! The only confusing this was that their website led you to a completely different part of town so we were a little late. Other than that, would recommend!!
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July 2023 by Elena Hadjicharalambous
I just had the most amazing experience buying myself some new muffin tins! Joseph who works there was very knowledgeable about the products that Sur La Table carries and gave me the best recommendations.
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June 2023 by Ann Adams
I had a great experience with Tiffany while making a return yesterday. She was professional and very understanding of the unusual issue I had. I was a retail manager myself for many years and appreciate the high level of service I received from Tiffany and her staff.
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June 2023 by Otto
I'm surprised I haven't rated you yet considering you're my go-to for kitchen items. However, I'm now glad that I haven't because today's trip to the store, wasn't so great. 2 employees there when I walk in. Doing some sort of stalk or inventory or something. No customers and no class' going on. I wander around the store1....2.....and by the middle of the 3rd trip still not 1 single bit of egknowledgement. So my loud mouth sorta chimes in, so now I know for a fact they know (ide already walked by them, stood by them, stood at the regester) I'm there. So I pulled my knives out of my bad and a little heavy handed , set them on the counter and a bit impatiently, waited. The lady that walked up to the counter pulled out the paperwork, wrote the invoice for the sharpening and had I not asked anything, she wouldn't of said 2 words to me. She didn't even give me a come back later to get your things. I knew why but I asked why the phone number?! "So if we need to keep them we can call you to come get them". While wandering the store trying to be noticed another patron comes in and low amd behold, they sure as hell seen him and helped him. So yes, I was justified in being a little impatient to the fact that I'm wandering the store and NOBODY says a word to me! It's rude, it's unprofessional and it is ABSOLUTELY a necessary thing to be doing with every customer. Ide of been happy with anything other than being ignored. I come back an hour and a half later and the lady who wrote the invoice finally told the guy that was going to do the work. I had time to walk the mall twice, shopping, eating, the usual. And then another half hour to wait on the work I needed done. Probably didn't get my discount either (which I wouldn't normally complain about, but in this case).
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April 2023 by Savanna Randall
I’ll start off by saying Joseph was what made my experience at the store amazing.I’ve been wanting to further develop my cooking skills, and I came into Sur La Table looking for a good kitchen knife. I had no idea where to start, but Joseph took the time to deeply explain the difference between knife types and styles, as well as help me find what was best suited for my style of cooking that was also within my price range. Joseph is an excellent employee, and his service is what made me decide to continue shopping at Sur la Table for the rest of my kitchen supplies. This guy deserves a raise!
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April 2023 by Brianna Ingersoll
My family and I love Sur La Table. We have bought many products and attended several cooking classes here, and loved every single one. We recently attended a Macaron making class with Chef Elise and she was very passive aggressive throughout the class. When correcting us on some of the steps, she would grab the tools out of our hands and do it herself, instead of verbally walking us through it. My family and I are still happy to attend more cooking classes, but we will probably avoid taking more classes with Chef Elise.
