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January 2024 by Garrett Olson
Tom is a great guy. 5 stars. Really nice to talk to. These guys have been around since 1991.
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October 2023 by Nick Summarell
Honestly Very frustrated with this place bought a 2014 crosstrek little more than a month ago. Financing was done through my bank so it came as is with no warranty, Started having issues with the car right away. first day i had the car it’s tube for the cooling unit wasn’t even attached causing it to steam from under the hood brought it back which they replaced. Then 1 week after my check engine light comes on.. I end up replacing a fuse thinking the problem is fixed not even a couple weeks later the check engine light comes back on I took it to the Subaru dealership to be inspected. Which they found left cam gears intake and exhaust issues. the cam gears were not adjusting properly causing p000c fault. Long story short they had to be replaced and the repair came out of my pocket 2300$. Seems to me like they don’t properly inspect there vehicles because the subaru tech told me the car has had this issue for awhile now. It’s only been in my hands for roughly 40 days. I haven’t even got my license plates yet..I’m honestly surprised because all the reps in this place are nice and friendly but they need to do a better job inspecting the cars they sell. I’d advise anyone buying a car here to have the car checked by a third party before buying
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September 2023 by Stephanie Schwitzer
What an amazing experience. Brian helped me get my new car without being a pushy salesman he made me feel like family and not some money sign. Thank you Brian for helping me and making me feel so comfortable buying my car.
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September 2023 by Sherie Shepherd
Had a wonderful experience at T W auto.Brian was so nice and easy going with my daughter. He took the time to explain everything and wasn't pushy or didn't try to jack her around.Thanks Brian for all that you did.
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August 2023 by Thor Dahl
This was my first time buying a car out of state (I live in Colorado). The vehicle was well priced at the onset (no need for any major negotiation) and full pricing was given upon request including my local taxes.My salesperson, Brian Ainsworth, was very accommodating and did a virtual tour of the vehicle for me via Facetime. I asked if he would be willing to drop off the car at the local Toyota dealership so they could conduct a pre-purchase inspection, Brian was happy to drop it off and pick up afterwards.The sales process could not have been easier, pricing was fair, no hidden fees. After the inspection came back good from the Toyota dealership, I booked a flight for the next morning. Brian picked me up at the airport (with hot coffee), then drove me to the dealership 20 minutes away. Brian showed me the car and all the features. He had all the paperwork drawn up for an out of state sale. The whole process from when he picked me up at the airport, to driving off the lot with the new car took less than 90 minutes! I was driving back to Colorado by 9am that morning!I was very impressed with Brian's honesty and willingness to go over and above to make the process seamless for an out of state buyer.I definitely recommend this dealership and Brian Ainsworth to anyone looking for a stress-free buying experience!
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August 2023 by Dallas Merrill
Worked with Brian to get into a bigger SUV for my family. He was a pleasure to work with the whole time and was great at communicating everything.
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July 2023 by Carrie Scott
Worked with Brain Ainsworth and he was awesome. He made this a very easy process. Will definitely be using him when we buy my daughters car.
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June 2023 by Ayad Y.
The guy, his name, Tony he's an behave races treat the customer RacesI was ask him I'm here to see the truck for sale. He asked me about my nationality and then he says the truck is being sold. I said why are you listed if it's sold .he's like sorry go out because I told him why are you guys make me come all the way from West Valley.
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June 2023 by brian pierce
Brian Ainsworth is amazing! He made the whole process easy and comforting when buying a car. He listens to any of your concerns and is willing to help in any way he can. I would highly recommend asking for Brian Ainsworth if you need a friend to help you find a car you are interested in at TW.
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June 2023 by Gary Manton
TW Auto is Awesome. Purchase my car from Hank (Amazing) and Ryan (GM). Having bought over 100 cars in my life, these guys were great. Honest, trustworthy and genuine. They stood behind everything they said and ensured customer satisfaction at every step along the way.I highly recommend TW Auto Sales for your next vehicle purchase.
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November 2022 by Bryon P.
I bought my car from this dealership back in March 2021. So it has been a while, but I have loved my car since then and I have had zero issues with it! I also just want to point out the best customer service I have ever seen. I worked with Brian when I purchased the car and I couldn't be more happy that I got to work with him. He was so nice and patient with me, even though it was the first time I bought a car from a dealer. I highly recommend working with him. He was very nice and didn't pressure me about buying or anything! Very fast purchase, and for the current market, I feel like they were not over-charging the price at all. I will definitely be coming back to purchase my next car there. Great company!
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September 2022 by Nicole Turner
I had a great experience with Hank at TW Auto and sales. I was working with Hank who was willing to take my torn down car as a trade in. He also helped me figure out what I needed to do in order to buy the vehicle as I am a first time car buyer. I’m very excited with the car he helped me get into!
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August 2022 by Gisma Benj
Purchased a beautiful BMW X3 from TW Auto, it broke down before I received the license plates. Spoke to the owner Tom who sounded like he was willing to help, only to be passed down to work with his nephew Ryan. The outcome? I have a car loan for a vehicle that worked for 2.5 out of the 3.5 months owned, in other words, they did nothing to help. It’s very unfortunate.
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August 2022 by Thomas Durham
If you want a no hassle, pleasant, no pressure, honest experience with a car salesperson, ask for HANK DEOLLOS. He listened to all my questions and gave thoughtful, concise answers. He has been in the business for 32 years, and knows how to navigate with respect and civility the sometimes treacherous waters of selling customers a used car. I can highly recommend him.
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July 2022 by Streetmade Nicklepickle:-/
I had a great experience with Hank at TW Auto and sales. I was working with Hank who was willing to take my torn down car as a trade in. He also helped me figure out what I needed to do in order to buy the vehicle as I am a first time car buyer. I’m very excited with the car he helped me get into!
