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December 2023 by Quinntrell Macklin
I was a first time home buyer who did a lot of research but still had so many questions. Let’s say I’m a handful but I still was in amazing hands with Justin and Dr. Johnson. They were both extremely personable and professional. Each step of the mortgage lending process was explained and every question was quickly addressed. Just was never more than a simple text away. Dr. Johnson has so many years of experience that was apparent and I really appreciate that. I constantly tell everyone that comes to my home about this lender. I will be a repeat customer! 10/10. I recommended! ?
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July 2023 by Nate
Honesty and never taking what doesn’t belong to you goes a long way with me. It’s a group you can trust. What else could you ask for?
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December 2022 by Duan Dempsey (AB Center for Dance)
I had been searching for months finding a home and almost gave up in the California market when lenders gave me the runaround with the most extreme scenarios on my loan approval. A good friend of mine told me that she knew a company that would make me feel easy and that they were black owned. United Security Financial did more than that. They welcomed me with open arms, were very transparent, and closed my deal in 21 days which is rarely happens these days. I’m so grateful for Mrs Johnson, Winkey, and Mr. Williams for making my dream come true with homeownership in Los Angeles. If you’re looking, this team can get it done!!!
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December 2021 by Jamie Cloward
Everything from start to finish working with Daniel Allen as our Loan Officer was completely satisfactory. He explained our options in detail, as well as there were no surprises upon us at closing. United Security Financial Corp is a great team of individuals. Thank you for working with us.
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June 2021 by Kaylan G.
Has been putting me through the ringer for a year in regards to refinancing my condo. Nobody answers the phone, nobody takes responsibility for their mistakes, and they have cost me a lot of money missing out on low IR%, paying for unnecessary appraisals, and screwed up my credit by dropping the ball and not transferring my account to their new vendor BSI, and by running my credit multiple times for a refinance that has still not been completed!!! RUN!!!!!! It's an absolute headache!!! If I could give them 0 stars I would!
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December 2020 by DARYLE MCMANUS
Great people to work with especially Savannah and Daniel. They handled my last loan and I could not be more happy with their service. This is my second refi with USFC and I plan on using only this company for any future business. Savannah was the lady who handled the processing of my prior 2 loans, she is fantastic, also thank you Daniel for the great interest rate you got me
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December 2020 by David Conelly
When we bought our home in 2017, we got our loan directly through USF. Was the best rate at the time. Beat all other places by .15 percent. Then just over 2 years later we refinanced and brought our rate down even lower. Both processes were quick, easy and pleasant to work with those involved. I will continue to do business with them. Big shout out to Jameson Hawkins who assisted us with our home purchase, loan and refinance. Thank you USF for truly putting your clients first.
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December 2020 by Brandon Pappas
Edit, they made things right with my clients. review changed to 5 star.Stay far away from this company if you can. I’m a Real Estate Agent who has had nothing but bad experiences with the company. The Loan Officer I work with has been trying to be very accommodating, but is stopped at every avenue to be efficient. We are less than one week from closing and I have zero answers about where our file is. The explanation I am being given is that the manager is unable to accommodate or push anything through.If you like being delayed on your home purchase, than this is the company to use. I will never use this company for financing again. I may use the Loan Officer if he moves over to a more efficient company, but until than, consumer beware.
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December 2019 by T Spencer
I had the best experience working with Michael Rutland Jr. As a first time homeowner, I was completely new to this process and I am so thankful that he was my loan officer. He was so engaged in the process and always willing to go above and beyond to ensure that I had everything that I needed. He took the time to explain things to me and made sure that I understood what I was agreeing to and the alternative options available for me. I really liked that he did not try to push anything on me just to make sure that my loan went through if it was not a good fit for me. We went through this process during the Christmas/New Year holidays and he still made sure that he responded to all of my inquiries in a timely manner. I would recommend him to anyone that I encounter.
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December 2019 by C G
It's official I'm a home owner! I owe a huge debt of gratitude to Erin Turner and Lynda Richards for not only taking care of everything through this process but also with putting up with me and my overly anxious personality. I was pre-approved for a specific type of loan and when it turned out that the loan wouldn't be acceptable they worked out a miracle and got me approved for the correct loan and helped me to get a very good first time buyer interest rate as well. I can't begin to tell you how happy I am with the team over at USF and would gladly recommend them. Becoming a home owner is not just a dream any longer it's a reality for me and my family. From the bottom of my heart thank you for everything you've done for us, it's truly life changing in the best way possible.SincerelyCory Michael Griffin
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December 2019 by Michael Kochevar
4/25/19I just wanted to take a quick minute to express my gratitude and excellent experience for my mortgage agent, Daniel Allen @ United Security Financial.I just closed on my new townhome last week and Daniel was a BIG reason I was able to. There were A LOT of hurdles for me and Daniel helped me navigate through them all in record time…2 WEEKS!!!Daniel and his team of professionals at United Security Financial are the best! In coordination with another top-notch professional, Robert Poole from Windermere Real Estate. He and Bob were always there to answer my questions (which were myriad!), kept me in the loop, and always returned my calls and texts almost immediately.Because of how quickly we needed to get things done, a lot of things came up with very little time to spare, and I was one stressed out cookie! Along with putting up with my attitude, they never once let me down, and did their absolute very best to assuage all my fits and fears.In closing, I just want to let ANYONE know that if they are looking to get into a home, but don’t think it can be done or just don’t know where to start, PLEASE call these two gentlemen! Their knowledge, courtesy, professionalism, and sheer determination are unsurpassed! Thank you so much Daniel and Bob! It truly was a pleasure to work with you both!Sincerely,Michael Kochevar
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December 2018 by Prudence Cooper
Jasmine Letsinger provided excellent service as a Mortgage Loan Officer to my husband and I. We never thought that we could purchase a home in less than thirty days. There was never a time that we called Jasmine and she didn't respond promptly. Her professionalism along with her caring spirit made my husband and I feel relaxed and stressed free while going through the process of purchasing our new home. I will surely use United Security Financial Corp again. I will also recommend this company to others. Thank You Again Jasmine Letsinger!! YOU ROCK!!! If we could give you 10 stars we would!! From Michael and Valerie Cooper of North Carolina
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December 2018 by Sooper Dave
Michael Rutland Jr. was purely awesome. He made getting a mortgage seem effortless. He communicated with me throughout the process and when I sat down at the closing table, the attorney asked me how I found such an amazing loan officer. She said she had never seen a loan officer that good at his job and that he really was amazing. She plans to refer him to future clients and friends. I will be doing the same. Thank you Michael! You made our dream come true in a very awesome way!
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December 2018 by D'Neka Colzie
I worked with Jasmine Letsinger close 2 of my mortgage deals. She is professional, knowledgeable, down to earth, and made me feel like I was her only client because she was fast with getting things done and responding to messages. Jasmine worked hard and fast to get things done even when they seemed unattainable. I would recommend Jasmine for all your loan needs. Needless to say, I closed on my house in <30days for new construction and am excited to be enjoying my new home. TEAM JASMINE :)
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December 2016 by TheOCTAVIUS72
My closing experience was easy and quick. My closing agent Shane took very good care of me keeping me informed of everything as my loan was being processed. It was a pleasure doing business with him and if anyone I know is looking to purchase a home or refinance their home; I would definitely recommend Shane!!
