-
May 2022 by B8530953 C.
One of the store managers, Vivian is rude and doesn't have customer service skills. You'd think being a store manager you'd have respect for your employees and customers! Being an employee, she is hard to work with.
-
January 2022 by Ashley W.
Every time i have come to this location it seems they never have my size out. There was a sweatshirt i had asked the front counter if they had a size M or L when on the floor they only had out a Small and no other sizes. The girl said they had a bunch in the back when the other co worker proceeded to say "the back is closed for inventory " in a very condescending tone. First of all, it's hard for me already that i am not the skinniest girl to fit in a XS-S but for the work to shut me down saying they can't go to the back to get my size was outrageous and rude. After i spent over $300 at this store and have spent hundreds there in the past. I proceeded to ask if i could order it online now to my inconvenience i have to wait 7 days for shipping because they were either too lazy or rude to grab the right size from the back. I will not be shopping with urban outfitters after this experience. Not only did they make me feel bad about my size but completely inconvenienced me due to laziness. If you have inventory don't do it during business hours. Treat your customers with respect.
-
June 2021 by Madeline D.
I have shopped at urban outfitters for about 8 years. I feel recently their quality of clothing has gone way way down hill! I no longer purchase clothes from here since I can find something similar at the DI. I wished they carried different aesthetic's of clothing here. The three stars are for their home goods! If the whole store was home goods I would give it 5 stars! Very cute trendy home decor! The section they have here is so small! I wish they would make it much bigger. I wish they had more bedding, rugs and pillows!
-
April 2021 by Hudsen C.
The staff here is so rude. They are not helpful at all & always very rude & impatient at checkout. Every time I come! I love the clothes but the staff makes it not a good experience
-
June 2020 by Roger B.
Great people to say the least. Always willing to help me out. I'm not a fan of assistance but its nice when the employee kinda just starts a conversation. 10/10 would recommend
-
October 2019 by Lina S.
I went to this particular Urban Outfitters last night, and wow! The store is clean and the employees are very helpful. I was helped by one girl in particular. Her name was Sophia, and while she was kind of stinky, she helped me make an almost 200$ purchase! what incredible salesperson skills! I went in looking for a case for my airpods and came out with 5 shirts and 2 sweaters plus the airpods case! Fantastic! If you go to this store, make sure you ask for Sophia (just ignore her stench, it's worth it) and be prepared to have your mind blown! She will help you navigate all the sales and discounts so you can get an incredible amount of whatever you want for a reasonable price!
-
December 2013 by Tyler Steele
Terrible return policy. I'll never shop here again.