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August 2023 by Ryan Stock
Finally found our favorite bank! They know you by name as you walk in, incredibly helpful, and have all the services you need. Honestly far better and easier to work with than any credit Union. They worked with us to ensure we had all the functionality and services we needed. Only regret is we didn’t start using them sooner.
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February 2022 by Jason Clark
If you live in the western part of the U.S. and are looking for a place to put your money, WaFd Bank, formally known as Washington Federal, has some offerings that are worth consideration.The FDIC-insured bank has branches in eight states: Washington, Oregon, Idaho, Utah, Nevada, Arizona, New Mexico and Texas. It offers three types of checking accounts, as well as a savings account, money market account and numerous certificates of deposit.Those who are seeking the highest possible interest rates on their money probably won’t find what they’re looking for at WaFd Bank. Rates on savings accounts are fairly low. There are a number of certificate of deposit options with some higher rates, including the CD Specials.On the other hand, WaFd does have a number of features that will appeal to customers for their convenience, including membership in the nationwide MoneyPass ATM network, and identity theft protection for some checking account.
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November 2021 by kelly keel
We have loved Washington Federal. We have had our mortgage for 15 years and until this year, they have been great. We have had to deal with them 3 times this year and all 3 times the branch manager has been so upsetting. She takes forever to return calls resulting in problems. Today she gave us information that was incorrect costing us a thousand dollars. I don't know if she doesn't know how to read her systems or what is going on. We feel that she does not care about us as clients. If she would have returned our calls the first day or second day we tried last month it would have avoided so much pain and saved us alot of time and money but instead it took us a week to get in touch with her with no returned calls just persistent attempts from us. I wish we could give a better rating. If we were currently recieving the service we have for the first 14 years it would be a 5, but this is horrible.
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November 2021 by JonesyJulien
Never open. Like. Are y'all a front for something?
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June 2020 by AUT
Cheyenne is Awesome!!!!
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March 2020 by Kevin Williams
Friendly, knowledgeable, professional bankers who always seem to remember me. For the first time in life, I actually enjoy going to the bank.
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January 2019 by Cliff Phillips
Very helpful and polite, personable and professional
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September 2017 by Cindy Bradshaw
You leave this branch with a smile on your face. They are so wonderful and they know who you are right when you walk through the door. You are no just a account to them, you are a friend.
