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May 2024 by Charles Delaney
Love the garage sales. Great prices
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May 2024 by Marie Maughan
Camp Saver has not been kind to me. I had an order that was cancelled that I wanted to go through and they would not help me out getting those prices back or putting my order through. They said put my order through online. They were not helpful. They have sparse customer service and they do not answer the phone when you call. I am not very happy with Camp Saver. They need to significantly improve their customer service and honor prices if you had already had an order at that price. I hope there is another outdoors gear company that is better than Camp Saver.
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May 2024 by Nick Nielson
It’s always a treat to visit Campsaver. I love their parking lot sales and Tanner always takes exceptional care of whatever I’m looking for.
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May 2024 by SK Kia
Terrible company. I would never use them. They had an advertisement for bike rack and it said on the web site shipping is included. Then they wanted to charge me 105$ for shipping. I called them multiple times and no one returned my calls. Finally after 2 days I got a hold of them and they would not honor what’s posted on the web site.
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April 2024 by Nate Christiansen
Helpful and friendly staff. Quality gear
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April 2024 by Truth Jones
I was shopping online for a very specific bike trailer that they happened to have. I noticed it was half the price it usually was, so I quickly added to the cart but was surprised by the very expensive shipping fee. I called the phone number thinking surely this website is a scam . I talked to a real human being who was kind enough to help me figure out that what I wanted was actually at their local logan location. Lucky me! I ordered it on Tuesday and had it by Thursday! I even called every day, and everyone treated me kindly. Thank you for the help, everyone! I will be a returning customer.
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April 2024 by B B.
I bought 2 helmets from Campsaver. FREE RETURNS they said. Except for the inexplicable exclusion of helmets from items that can be returned. Misleading return policy and unhelpful customer service.
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March 2024 by C B.
This company will scam you one way or another. Either by shipping or somewhere else. The customer service is well qualified in saying sorry though and very pleasant about it.
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March 2024 by Ryan
I purchased an Alps Blaze -20 sleeping bag from Campsaver. Then I read all these horrible reviews. My purchase wasn't confirmed. I thought I had been scammed. I called their store to try to see if they were real. Jake took my call. Apologized. Acknowledged that their online side often got overwhelmed. He was patient, promised to look into my order and respond. Not an hour later, my package was coincidentally delivered.Campsaver was 10% less than the lowest price I could find online and far below most. They were also the first to deliver among several other purchases. It is difficult to find outdoor stores that offer such sharp pricing on high level performance gear. Campsaver does. It is tough these days to find customer service like I experienced with Jake. The prices drew me in. The quick delivery and customer service like I experienced with Jake have turned me into a customer.
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February 2024 by Gary R.
Great pricing and good experience. I was hesitant to order based upon poor reviews.Happy to report that I received my fishing waders in just over a week and a half and the price was significantly less than the competitors. Communication on shipping and delivery was timely and accurate. Based upon my experience I will do business with them again
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February 2024 by Mckay Haslam (bread man)
Wonderful and knowledgeable employees they know what there Talking about!
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February 2024 by presley whitten
I love campsaver! They always have a deal so you never have to buy anything at full price. Customer service is super helpful and returns or exchanges are easy. Great company! I highly recommend!
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February 2024 by Krystal Gregg
This was my first time shopping with Campsaver. I ordered a pair of hiking shoes as a Christmas gift, the wrong size was delivered. (EU size instead of US). On the website, the products are listed according to US size. No problem, called customer services, they coordinated an exchange. Cost $8 for the return. When converting for EU size, they have the correct size in stock. Received my second order-wrong size again.So far I have spent an about an hour on hold, paid $16 in return fees, and have nothing to show for it. I have not shopped at Campsaver before and will now order the item from a more reliable store instead.
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February 2024 by Nate
Do not order online from this company! Will not answer the phone and will not return my call. Took my money.
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January 2024 by Pamela R
I wanted to buy a sleeping bag. Campsaver.com advertised 20% off. I went to that site and tried to apply the 20% off several times. It was so frustrating. I left the site. I went back on the site and now they offered me a chance to spin, and I did. I got 20% off. Again, I tried to apply that 20% discount, several times. It would not let me apply it. I left the site. I went back on the site, and I signed up for emails to get a 20% off. I tried to use that 20% off. I could not. It NEVER said that the 20% off was only good for certain items. I made a call to Camp Saver and the lady who answered the phone was of no help, at all. At this point, I have probably spent a couple hours trying to buy a sleeping bag. To no avail. When I first started out, I was so excited. I went home that night, very disappointed. Then, I called and talked to ***** and she "saved the day!" She was soooo kind and helpful. I finally ordered my bag and received a 20% discount. I was the happiest. Finally, someone who genuinely cared about my dilemma! She took her time to help me. My bad experience turned out good, because of her. I appreciated her, more than I could say. Now, I can be a repeat customer. Thank you, *****, for making it all better. ******
