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October 2022 by Prateek Sharma
My HP laptop was not detecting battery and showing 255% charging level sometime. This had happened after replacing with a battery. Laptop was working fine with new battery but was not just detecting it. I shopped around in the Cache Valley for finding the solution, including USU IT, they suspected that this issue could be related to motherboard and suggested instead of changing motherboard buy a new laptop. I still wanted to give it a try cheaper option. So on suggestion of my colleague I tried with computer wise. They said they will charge $45 for diagnostic and replacement of mother board will be $105. They will take $45 from the $105 after replacement. This was the case If I buy mother board by myself. I bought the motherboard from the eBay on the recommendation of their staff who suggested that this will be compatible with my laptop. After receiving my motherboard (after 2-3 weeks), I went to their shop with the laptop. I have used my laptop till that time with no problem. Everything was still working fine including wifi, except it was not detecting battery. I was told that the other staff is on vacation and will not be available soon. I got disappointed and the person at the counter said that there is another person who can work on but it might take longer time. I left my laptop with this shop. After 2 hrs I got a phone call that my laptop is ready for a pick up. When I went for picking up the laptop, I found the wifi was not working. There was no option for WIFI connection. I complained about that and told them the wifi was working in the morning and now it doesn't, you will have to fix it. They didn't like it and not agree with me that WiFI was working. I left my computer with them again. They called me next afternoon saying that laptop is ready for pick up their. When I went there, they charged me $187 + $45. They said my WLAN card was broken and they fixed. I asked them how can it break while it was working absolutely fine in the morning. There must be some issues while transferring from mother board to other mother board. They said no It wasn't the case, it must have already been broken. They blamed me that the laptop wasn't working when I brought to their shop, the wifi was not working and I was lying. He was trying to prove all the way that I told them a lie. This was one of the worst experience in my life. They didn't treat me well. I am sorry but I felt cheated and grossly mistreated. They charges excessive money for the repair and blamed everything on me. I found them scammer and dishonest. They may be best in the town but I wouldn't recommend them based upon my experience.
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September 2022 by Lynn Chadwick
Computer wise is Amazing. The service is amazing and prices are great. Up front on avery thing. Very friendly and they know there computer's. Helped me a ton. Thanks again.
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August 2022 by Hungry Hollow
Awesome people! Looked everywhere for an item I wanted asap. Everyone just said they could order it. These awesome people quickly checked and did not have it either BUT rather than follow the other stores steps, they explained to me a better way to fulfill my needs without even needing the item. That's putting customer service on top! ?
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August 2022 by Brett Skinner
So I had a computer that I had not been able to use for years. Came down to Logan Utah and this buisness was very professional and polite and I came hoping they could fix my machine and they worked hard got me what I needed and wanted to fix my machine. I would highly recommend you have pc issues you contact this place first and see if they can solve your problems. They go above and beyond the call of pcing and I am beyond grateful for them just willing to give it a shot to fix my pc and they most certainly did. Also if your looking for a custom pc build come here. Thanks Computer Wise!
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April 2022 by Mark Burtenshaw
My computer always comes back running an good for a long time.
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April 2022 by Asmodeus 666
Awesome people! Looked everywhere for an item I wanted asap. Everyone just said they could order it. These awesome people quickly checked and did not have it either BUT rather than follow the other stores steps, they explained to me a better way to fulfill my needs without even needing the item. That's putting customer service on top! ?
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April 2022 by Landen Aston
Well for starters and they could carry some supplies for PC gamers like waterblock and tubing. It's a great basic computer shop and has potential but Amazon will still get most of my shopping as they don't have an rgb splitter
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January 2022 by David Barnitz
Helped me out with some Newtek parts & repair replacements. Good to work with.
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November 2021 by Nick K
It's a nice place with people that can help you if you have computer issues
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June 2021 by John Whitehead
Very knowledgeable. Definitely the best computer store in town.
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May 2021 by Michael Harrop
The people here are really nice, but they are completely scamming people when it comes to buying computer parts. They are selling graphics cards and other parts that msrp for ~$600 for over $1500. It's pathetic enough to see people doing it all over Ebay and other sites, but to see it from a shop in my home town is truly sad. Really shows how little they care for their customers and only seek their wallets.
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April 2021 by Hayden Sunderland
Great customer service, got advice and additional information to help me make a decision when I purchased a laptop. It is a great laptop, works perfectly for what I need it for
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April 2021 by II Daron II
The people who work here are super nice and very smart about computers. I had some of the best service here compared to anywhere else in the valley.
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April 2021 by Sunny Hawk Adventures
Awesome help. Answered all my questions.
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January 2021 by Kathy King
Honest, fast, fair, friendly and excellent to communicate with. Highly recommend Computerwise for your computer needs.
