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October 2025 by Amy Hachmeister
These guys are the best! The grounds are well kept and clean, the facility is secure and management is proactive and friendly. I highly recommend Bach (North Ogden) for any storage needs.
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August 2025 by afton wylie
I absolutely loved this storage facililty. The staff is extremely pleasant and kind. They have fair prices great accessibility. I would 100% reccomend this facility to anyone looking for a secure location to store their belongings.
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June 2025 by Michelle T
I would've given a 5 star, but we did have a couple issues over the under 2yrs our house was in storage from moving across country. 1. Just put in on reoccurring payments on a credit card and pay it off each month. Trying to make payments was a nightmare in the beginning.
2. My biggest issue, if you're going to move out, in the BACK of the units, there is a paper that states you have to notify them before our by the 5th of the month, or you end up paying for the entire month, no matter what or when you move out. We did not see the notice until we moved everything out and had been on auto pay, so there was no communication ever needed. We moved out a few days after the 5th and ended up paying the full $176 for the month. The day we moved out and saw the notice, we did calmly and politely ask for the refund, but was advised no immediately. No exceptions. And while I understand policies, to have the notice out of site and mind, it was definitely the last thing we were thinking of when trying to move into a house finally.
I won't recommend just because there is no real customer service.
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June 2025 by thedude210
We have been storing it belongings here since we moved in with my wife's Dad in order to care for him. Never a worry. Always clean and the staff are always willing to help with anything. My wife has passed now and I am moving in with my daughter's family across the country. They made the process as easy as possible and I can move forward now while reminiscing of the past.
Thank you for caring!
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May 2025 by Sean Zampirro
They make it difficult to pay and then charge late fees
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May 2025 by Brittney Grant
Reserving a unit was so easy and it was nice and clean when we got it. The manager, Shy, was so helpful and kind. And closing out our unit was also extremely easy with minimal paperwork and they were very quick to get our refund back to us for the months we prepaid for but didn’t need. Will be using them again if I ever need a storage unit!
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April 2025 by Inger Boothe
A highly recommended Bach Self Storage. Kayla is absolutely AMAZING and will happily assist with all your storage needs!
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April 2025 by Carmen Johnson
They were so friendly, knowledgeable and helpful, when I went to get a storage unit. It's been easy to get in and out of the gates. The facility is always clean. Prices are reasonable....for today's rates. Would recommend them to everyone!
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April 2025 by aleeya wixom
Love having storage here. It’s always clean and easy to access. I love how easy it is to pay my online bill each month! Will totally and always recommend them for storage.
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February 2025 by Craig Mock
Told us they would price match on a 10x10 unit, had us come down to the units and then told us they would not price after telling us they would twice. Dishonest facility.
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January 2025 by Stephenie Jordan
Kayla,
Is the best person ever..
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November 2024 by Danielle Parker
Amazing customer service. Extremely knowledgeable and accommodating to needs.
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October 2024 by Julie Brown
Kayla is awesome
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August 2024 by Mika Makeyba
Very polite, informing, & welcoming. Facility is well kept and clean.
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August 2024 by Stacee Chivers
It's been great so far. Very friendly, helpful people.
