Two Hoosiers Cyclery is highly praised for its exceptional customer service and efficient online shopping experience. Customers appreciate the helpfulness of the staff, who provide guidance on product selection and assist with warranty issues. One customer highlighted a seamless experience when ordering an Ebike, noting the careful packaging and quick shipping, despite a minor issue with a damaged fender that was promptly resolved. Another customer expressed satisfaction with the fast delivery of their desired bike model, which was expertly set up and shipped within a few hours of ordering. The shop is also recognized for its rapid response in fulfilling urgent requests, such as sourcing a kids' bike for a guiding business. Overall, Two Hoosiers Cyclery is a reliable choice for bike parts and purchases, with many customers eager to return for future needs and recommend the business to others.
I ordered online and the guys were knowledgeable, helpful and understanding. Strong recommend.
June 2024
Ordered an Ebike online to be shipped to NY. Got a screaming deal! Bike was very well wrapped when it arrived, but somehow the fender fell to the bottom of the box and was damaged. They followed through on getting me a new one from the manufacturer.
May 2024
Super helpful guys! Called them about brakes and they were helpful on which to choose and what I needed. Would order from them again
