CarZilla is a used car dealership that has received mixed reviews from its customers. While some customers had a positive experience with the business, others faced issues with the vehicles they purchased. The reviews indicate that CarZilla's customer service was generally excellent. Customers appreciated the professionalism and helpfulness of the staff, particularly Henry, Victoria, and Arthur. The business was also praised for their transparent and efficient sales process, and some customers even enjoyed the complimentary Brazilian BBQ on Saturdays. However, a few customers encountered problems with the vehicles they purchased from CarZilla. One customer from Idaho experienced issues with the car's starting, which eventually led to a costly repair of the starter, costing them around $900-$1000 in total. The customer was unsure whether CarZilla was aware of the problem, but felt that the original owner may have known about the issue and sold the car anyway. Another customer had issues with the car's audio and DVD players, as well as the cigarette lighter, which required additional repairs. This customer acknowledged that these types of issues are common with used cars, and advised others to have the vehicle thoroughly inspected and to be prepared to cover the cost of any necessary repairs. Overall, the reviews suggest that CarZilla is a mixed bag. While the customer service and sales experience were generally positive, the quality and reliability of the vehicles sold can be a concern. Customers are advised to do their due diligence and be prepared for potential issues when purchasing a used car from CarZilla.
Seems like a good place but didn't purchase a used car.
August 2023
Came from out of state to purchase a car here. It was a very good experience. They were polite and professional. I would purchase from them again
July 2023
Highly Highly recommend Carzilla! Henry & Victoria were incredibly helpful! Go on a Saturday as they’ll share their authentic Brazilian BBQ too!!! Awesome price, quick financing, great customer service!
