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August 2023 by ZnCu Entertainment
Pray to God that your package doesn't go through the North Salt Lake shipping center. Every single time without fail that my packages end up there, they will list it "out for delivery" then they will change the arrival date, repeat this daily for at least 3-4 days and then it's a 50-50 shot that you will ever even receive your order. I currently have an order that has been in the North Salt Lake location for over 7 days, it now just says "Delivery Pending". Their joke of a phone system just tells you the same. I always dread seeing a seller used FedEx when I purchased something because it's a complete gamble that I'll ever receive it. I NEVER have an issue with UPS or the post office. Truly a terrible organization.
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August 2023 by Jashira Bodden
When a package arrives at this North Salt Lake Fedex facility, I 100% know it will be late by multiple days. I never ever write reviews but their service, or lack thereof, results in the most ridiculous experiences one can have with any shipping company. Their tracker will give you false hope when you see that your package in on the way only to keep letting you know that there are delays with the delivery over and over again. Even if it says it is in their van and out for delivery, they manage to defy expectations and keep your package for multiple days. No information to get in touch with anyone at this facility, no oversight, and no repercussions for their disservice to anyone unlucky enough to have their packages sent to this void that exists in North Salt Lake.
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August 2023 by Robert Packer
Horrible horrible service like others have stated delivery drivers make little to no effort in delivering packages been waiting for my package said it was being delivered was here and next time I updated the package info it said delivery driver could not make the delivery and no response at home so they took it back to the warehouse which I am scared now that itll be lost or I’ll never get my package now and I am out of the money because fedex will not do anything to resolve these issues
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July 2023 by Kaleb Rasmussen
Absolutely horrible service. My package I needed for something super important has been delayed, delayed, and delayed. It has been sitting in their warehouse for 4 days. They don't answer the phone and they don't call back. Absolute joke.
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December 2022 by chris herbert
So bad that if I'm online shopping and the vendor uses fedex. I shop elsewhere. Always late...if the package even shows up at all.
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December 2022 by Cody Rice
Weather delay with clear sky’s… has been “out for delivery” for three days. I’m assuming going on a 4th.
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December 2022 by Dawn Vining
This is not located inside Ponds heating and air conditioning, it’s located inside post it!
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December 2022 by Doug Colwell
Terrible customer service and been waiting on a package that was suppose to be delivered over a week ago
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October 2022 by Kevin Raat
I would give negative starts and a lot if I can as every time I order anything FEDEX has lied about when they will deliver anything shipped with them, and have been doing this for the last 8, or 9 years. So if you need to ship anything only use either USP , or USPS because with fedex you will only have problems, and no the shipper will do nothing and will refuse to refund your money so will fedex.
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September 2022 by Joe
I've had good experiences with FedEx, but this location is a specific exception Like others have said, packages always returned to North Salt Lake because the driver makes little delivery attempt. Expect to make a trip to the warehouse.
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July 2022 by Lorraine Gatehouse
This hub needs to close up shop! Time and time again our deliveries are returned to North Salt Lake and marked "incorrect address." Perhaps they should hire people who can find addresses! They delivered a box for Walmart to our address. Does our house look like Walmart? We called them 3 times to come and get it, and it's still sitting here. They simply don't care!
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February 2022 by J E
When you're that "understaffed" you're just ripping people off and have failed as a business owner, you should close the doors for good.
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February 2022 by Sky Seliquini
The store closes at 2pm when their site says it close at 3pm online. A store clerk was inside at 2:05pm and was rude about the fact that they close at 2pm.
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January 2022 by Bella
I don’t know if it’s just this warehouse but they are horrible getting packages out on time if they can’t handle that many packages that dsp shouldn’t commit to it. Can’t wait till fed ex is finally put out of business their drivers aren’t even honest and have many complaints.
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January 2022 by Wayne John
Absolutely the worst shipping company on the planet.
