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October 2022 by Enrique Orozco
Excellent internet service as well as excellent customer service!
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October 2022 by Lindsay Bennett
I'm grateful they were willing to lay fibre internet in my neighborhood where we had old 20mbps capacity.Giving them 3 stars because the construction and hook up took way longer than they had said (even after the hurdle of city permits) and their prices are quite expensive. I'm very confused seeing the other reviews that say they have good prices because we are paying $85 per month just for 100mbps down. If we wanted to double it to 200mbps, it would cost $125 per month. That's a lot. And apparently we can't get 1GB here even though they just laid brand new fibre. I can't even imagine how much that would cost!
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October 2022 by Robert Gower
I have had a chance to work with them for about year now. They are fast efficient and friendly to work with. The service runs without issues and their billing department makes it easy for my company. Glad to use them for internet and have them at several sites that I work with.
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October 2022 by Lucita “Lucy” Gomez
I called I want to get internet and also know you know through the government they will help you with a discount for your phone or your internet and they outright told me they don't honor it because they were never approved by the government to do that I don't understand it because the government will pay anybody but they said they couldn't do it so if you have that stipend from the government to get a discount on your internet or your phone I would recommend looking for somewhere else but there aren't a lot of places that provide internet in certain areas
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October 2022 by Shane Poulsen
I have been impressed from the very beginning with Keystone Solutions. They also answer the phone when you call, no robots. Deidra is usually who I talk to and she is friendly and always very helpful!!! Thank you thank you!!!
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October 2022 by Brittany Tafuna
This provider has been great. Friendly. Easy to work with. I’ve had to call support once and it was the smoothest experience. Install was friendly and great. Extremely professional.
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October 2022 by Steven Roskelley
I'll do everything again they were quick and did everything they could to help. My internet was on by the time we hung up and it's worked out just fine.
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October 2022 by Taylor Brookman
Shane and his staff are incredibly knowledgeable, professional, and kind.Keystone provides internet and security services for the property I work with. Services and support has always been phenomenal.Shane and his family even brought a stockpile a food to the property to distribute to the residents during the holiday season. Great people, wonderful company!
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October 2022 by Lauren Gonzales
**Update ** It's been a little over a year since my last review. They've done some major upgrades. I'm very pleased the issues have been resolved and it's no longer affecting my work. Always great customer service and I love I can immediately get someone on the phone. Every interaction is quick and they listen and resolve issues right away. I'll be updating my rating from a 2 to 5, no complaints here.*******************Very inconsistent and overpriced. The frequency of the outages make it extremely difficult to work from home. Unfortunately they're the exclusive provider through my building. Hoping service improves.
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October 2022 by Bryan Thueson
I live in a neighborhood of about 80 homes. The only Internet solution we had a few months ago was Centurylink. Nearly all of us had problems with our Internet and our speeds were less than 30 download and 2 upload. As you can imagine that makes it nearly impossible to do school work or run a business from your home. We contacted KeyStone who was willing to provide a direct wireless solution to all 80 homes. After many months of securing agreements with ComCast and getting legal permits, KeyStone has begun to roll out Internet into our neighborhood. They are about half done and My home was one of the first homes to be installed. Our speeds are now at 200 up and down or better and much more reliable than what we had with Centurylink. KeyStone has been very professional informative and direct with our situation and have helped us so much. The installation was smooth and without problems I’m very happy with KeyStone and would recommend them for use to anyone Wanting a better Internet solution.
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October 2022 by Nicole Meibos
Keystone has AMAZING customer service and they are so friendly to work with! We have very limited options for internet service so I thought we would never be able to get reliable high speed internet. Keystone has gone above and beyond for us! We are very happy customers! Thank you!
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October 2022 by till lindemann
The absolute BEST customer service I've seen in YEARS! Colby was extremely prompt and helpful. Even texting and working after hours to help with internet issues. GIVE THIS MAN A RAISE. Thank you Colby and thank you Keystone Solutions for giving service that is unheard of.
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October 2021 by Michelle Robinson
Fantastic customer service!
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October 2021 by Tiffany Wheeler
Keystone has excelled in their customer service and responded immediately and knowledgably. Great prices, amazing service!!!!
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October 2021 by Scot Mathews
Their support is awesome! They always answer the phone. They’re always there to resolve issues. Service is great!
