-
September 2023 by Britton H.
They are very dishonest, I called in on a vehicle and drove 40 min to see it, by the time I arrived they uped price on the vehicle by 1,000 dollars. They said had just got the car, but it had been listed for over a week. It also falsely advertised miles and color. Don't list a car unless ready to sell! They blantenly falsely advertise your vehicles. Despite these red flags i stilled looked at the car and found that the car had a bad gash in the tire and you could see the inner lining which extremely unsafe. When I told them about it, they said it wasn't a problem. They are terrible to even let someone test drive a car like that. Someone could get seriously hurt or cause a fatal accident.And if you want to see how they treat customers. Read their replies to people. They show no concern or remorse. They down play people's concerns.Don't Trust Them!
-
July 2023 by Tori Purdy
Absolutely horrible communication. ( Justin is)I’d move on down the line if your considering doing business with him. When it’s shady from the gate, everything after that probably is as well. Kinda thankful actually . He shouldn’t be in sales of any kind because he doesn’t know how to communicate.
-
June 2023 by Skylar Wadsworth
Would leave 0 stars if I could. Called and said he would be there in 15 minutes. Waited over an hour and never showed. Good luck to whoever buys here. Based on his customer service I wouldn’t expect a decent running car.
-
June 2023 by Chelsa Wilson
Got my car from them and I am extremely grateful. Put a new battery in and easy to talk too.
-
June 2023 by Richard D.
After researching the internet and zeroing in on a group of cars that seemed to match our criteria I found that 6 of them were at Incredible Auto Sales. I went with the usual intimidation feelings that exist in typical purchase a used car situations. I met with Franklyn and was impressed with his professionalism, courtesy and responsiveness. It became quickly obvious that he was very honest and open, and that he was concerned about our needs as well as those of his firm. The 2009 car naturally had a few shortcomings which he was quick to address. We were able to resolve all of them and maintain a fair price. He was wonderful to deal with. Likewise with the lady who wrote up the paperwork to finish the deal. All in all it was a very positive, win win situation. We will recommend them to anyone and everyone we hear of that wants to be served with fairness and respect.
-
May 2023 by Christine Fowler
Honest!!!I really appreciated doing business here!♡ We went to check out one car, and ended up with another.♡ Thank you!♡
-
April 2023 by Erik A.
Terrible experience. They lie about the vehicles on their listing, they lie about their sales practices, they're looking to take advantage of potential buyers who don't do their research. Very predatory, avoid at all costs.
-
March 2023 by Ricardo F.
One of my worst experiences I have had trying to buy a car .. they told me to go have lunch so they can work the deal up . And on my way back they tell me the car was sold . I wouldn't by a car from Spenser at least, if he would if asked for a deposit I would have been more then happy to leave one, I felt lied to, and more. I can't say the same for the rest of the team because I didn't deal with them ... personally I will never go back and will tell anyone interested in buying a car not to go there . Good luck if you go there ... 0 star
-
March 2023 by Mindy L.
Wish I had done more research before buying my daughters car from here. Lesson learned the hard way. We had issue after issue come up after purchasing the car and the extended warranty they rave about and sell you is a scam. DO NOT BUY from here and if you do DO NOT BUY the warranty even at the highest level of coverage, they WILL NOT COVER anything.
-
March 2023 by Aubrey W.
Spencer helped me get into the car of my dreams. he is so helpful and sweet. not like other places where they push any car on you to get the sales. spencer actually cares and you can tell. would recommend to anyone i know.
-
February 2023 by Harjot Gill
I've worked with Justin for many years, he has the best deals on pre-owned cars in the state. Give him a call you won't be disappointed!
-
January 2023 by Leo Huaba
Justin sold me a Ford Expedition for a good price. It was As-Is. After 1 week it stopped working. When I called Justin he recomended me a mechanic. It turned out that ist was just e minor issue and could be fixed. So I got the car back and Justin payed for the fix. Even if the car was sold as is. He was very caring and heplfull. I totaly trust Justin. If you need a car for a reasonable price I can recommend NSL Auto Sales!
-
January 2023 by Kay Kel
My experience with NSLAS at first I thought was good but the Audi I purchased in Sep within 2 weeks my check engine came on, I was lied to about the car being mechanically sound with no problems and the TRUE milage on the vehicle. They failed to send me my plates (it's Dec and I STILL have not received my plates and tags, that's 4 months) I tried many times to contact them but they would never return my calls, there is a gnarly oil leak, sencor issues, wiring problems, catalytic converter is going out. Needless to say I would not recommend working with this dealer unless you're a gluten for punishment.
-
October 2022 by Anonymous A.
They sell crapily rebuilt cars with salvaged titles. Even if they say the title is clean, you'll want to check it out for yourself before purchasing any vehicle here. Try running the vin number for yourself through a legitimate dealership for trade in. They were absolute that a vehicle we were looking at had a clean title but it did not. They showed us info on their computer to try to convince us, but when we checked it out for ourselves we found it had previously been totaled. We also had taken it to a tire & brake place & had them look at it & they couldn't believe just how bent up the frame was & how crappy it had been pieced it back together after an accident. We returned the car after the test drive & knew we would never purchase anything from this place.
-
September 2022 by Hannah G.
If I could give a 0 star review I would. I was sold a car that had "passed" all safety inspections, but 2 weeks later the car's transmission went out while I was on the freeway. It put me in a very dangerous situation. I called them back multiple times over the course of 2 weeks. They didn't seem concerned that they sold me this faulty car or for my general welfare. I didn't get a response or at the very least a voicemail. I'm very disappointed with their customer service and quality of their safety inspections. Definitely do not buy a car here- save yourself any future trouble and go somewhere else.
