-
September 2023 by Consulting America
Leo and Abigail are amazing. So helpful when buying a car.
-
August 2023 by Jimmy Cravens
Terrible business people all the way down to the bathroom?????
-
February 2023 by john wilcox
Literally charged me 600 to test drive a vehicle.
-
February 2022 by Brianna Meredith
Terrible customer service. Salesman seemed very clueless. Would not recommend.
-
February 2022 by Randy Galloway
Only reason its one star is because there's no half a star. One of the WORST experiences Ive ever had with purchasing a vehicle. All said and done 91K on a truck that Tj Chapman himself was personally driving the truck prior to purchase and apparently ragged it out pretty well. Chris Drakos essentially said "F*ck Off" when I called them out on selling me a truck with a broken window, chips in the windshield, chips in the paint, next to no oil in the engine and then had the gal to say "sorry our cameras are just that good you couldn't see the flaws. This company initially boasted about their out of state sales policy with how they disclose ALL flaws via FaceTime and or pictures, this NEVER happened and in fact Chris mentioned their employee was fired over this incident. To disclose that info is pretty unprofessional but after voicing my concerns with their actions, not very surprising. This truck was advertised with no flaws, no flaws were disclosed and the price tag reflected that, however once it showed up... different story! I would highly recommend staying away from this company and watch out for Chris Drakos and TJ Chapman himself. I will thank Shauna for trying to make things right but TJ and Chris wouldn't allow it. Rachel Hoffman, only reason why I am typing this is because you invited me to leave my comments...
-
December 2021 by Sal Alex Gallegos
Great service, willing to help, and made my vehicle purchase an easy transaction.
-
November 2021 by SharaDawn Jones
DO NOT BUY A VEHICLE FROM HERE!!! They are liars ! I recently purchased a truck from here, they left 2 live wires in a utility box on the flatbed of my truck! The wires started on fire and melted the casings and the box. Myself or one of my kids could have been electrocuted or the truck could have started on fire!!! The next day the truck had a major antifreeze leak and made everyone in the truck sick! I had to take the truck to my mechanic to have all of this fixed costing me almost 3,000$!! I spoke to the previous owner and the dealership didn’t fix any of the problems this truck had after he traded it in. They just washed it and parked it in the lot. The dealer won’t return my call and the salesman and dealer wont even attempt to make this right. This place is so SHADY and they take advantage of women. DO NOT DO BUSINESS HERE!
-
September 2021 by Bonnie Brooke Humphrey
I recently bought a Ford Explorer from TJ Chapman and the same day I bought it and drove home, the engine light came on. I reached out to Tommy and the service department and they took care of everything. They made the repairs needed at no charge to me, even though the sale of the vehicle had already gone through as an "As Is" sale. The service department at TJ Chapman is the best I have ever worked with. They were honest and helpful and took care of me and my car. I would highly recommend them!
-
July 2021 by Deanna Crawford Potts
I can’t speak highly enough of this dealership and their customer service!! From the salesman (Roarke) to finance (Chris) to the owner (Lori), It was an absolutely pleasurable transaction from beginning to end!! Car buying can be a major pain and very stressful but this team made the process smooth as silk! We purchased a 2019 Yukon Denali last week and they were wonderful to work with! They kept us updated as they worked with USAA on our financing and were able to get us a great deal on shipping all the way to Ga! *When my truck arrived, there was an issue with the battery and they didn’t hesitate to reimburse us for a brand new battery!! I couldn’t be more pleased with my experience overall!! If you’re considering a new car purchase, don’t hesitate to trust this dealership with all your car buying needs!!
-
November 2020 by Elisabeth Martin
We had some minor body work needing to be done. From all the quotes we got TJ Chapman Auto did the job for almost half! They fit us in, had it done sooner than expected, put us in a loaner @ no charge, and we are super happy with the results! We did not buy our car from them, But we'd heard they were so great we took it to them. And we're so glad we did!
-
October 2020 by Brian White
First time online car buyer, I worked with Lori and purchased the car on thursday and it was delivered to me fri night seven hours away
-
October 2018 by linda tanner
This place, these people have the wow factor going on. The repair shop is fully equipped, the prices are honest. Good place
