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September 2025 by Allison Fischer
Update: 9/2025. This place is terrible with communication. We got stuck with our cat inside the gated area for over 45 minutes. We called the number, and the office hours number with no answers. 2 other people were also stuck and no one ever came to help. We got out through someone else.
7/2025: Brittaney was amazing. She worked with us after 6 to get a new unit and was open with pricing and options. Appreciate her great service and kindness! The only thing is she didn’t discuss were some one-time fees so next time please just be transparent.
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September 2025 by Uinta Moose Man
Gate is constantly left open for weeks all night and all hours for anyone to come after being told I will have secured lock gate storage after 9 pm. They have raised my rent yet failed to provide security. Last time the gate was actually shut it did not work so could not get work equipment needed for that day. Today I pull up to a sign over the key pad to get my work equipment so i can leave town tonight saying I need to down load an app to get in... so I did and it tells me I am not a authorized user so once again will lose over $500 due to customer care neglect. A simple email notice or something would be appropriate. You have clients with work equipment in there we depend on and you assure us we have access... make it right and I will remove the review.
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September 2025 by Wonka Ortiz
Great place excellent customer service interesting I shared the same last name with Alex great guy helped me with everything and made everything smooth and easy!
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September 2025 by Joe Smith
Alex did a wonderful job helping me out!
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August 2025 by Kristin Cannata
Excellent customer service! So friendly & helpful. Brittany was amazing! Highly recommend
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July 2025 by Justin Green
Overall it was fine. Staff was very helpful, location was convenient.
They had a promo on their website that got me to call and then when I did, they said they weren’t running it anymore and needed to get it off the site. A little unprofessional.
My unit was always very dusty. I had to wipe down everything when I moved out. It was caked in dirt. I know some dust is to be expected, but my stuff was covered.
I also saw a rodent bait trap out. Not encouraging.
Lastly, there were multiple times that I showed up and the gate was wide open on a day the office was closed. They said the key pad was down. Doesn’t inspire confidence in the security when the gate is just left wide open and anyone can come and go.
It’s definitely serviceable and the staff was friendly and helpful, but it wasn’t anything impressive. I don’t think I would return to this location.
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July 2025 by M Cat
Had a great experience here. Alex is awesome and got us all set up quickly and explained everything in detail. My only issue was the amount of dust he needed to blow out before we started putting boxes in the unit. Maybe it's a common thing to deal with but I've never encountered it in the past. Other than that, these guys are great and we definitely are satisfied with the service, location, price and customer service received.
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July 2025 by Lindberg Henos
Alex helped me on that one he's very nice and friendly.
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June 2025 by Janette Solorio
Britney was so helpful. She was able to get me into a unit right away for a great price. Love that pricing is locked and no unexpected charges while renting. Thank you Towne Storage!!!
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May 2025 by Mariaelena Alvarado
Best customer service
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April 2025 by Marco Rodriguez
Good very clean and safe plenty space
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March 2025 by Ezra Smith
I got my unit and he helped me get the code pretty quickly and my lock was cut open for on purchase
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January 2025 by shelley soulis
Well it's kinda sad really. I really like my storage unit.and the guy in the office is as nice as can be, But like everything else price just keeps going up. It seems like every 6mo they raise the rent. And now it to the point I can't afford it. I've already had 2 friends move out. And now my bedroom will be my storage unit.....
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January 2025 by Moncho Gutierrez
Great service!
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November 2024 by Josh Rich
Last minute rental. They got me in and out quickly. Great service for a U-Haul rental
