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December 2023 by Cole D.
Came to drop off some cash and deposit it. Lindsey was an absolute treat and wished us merry Christmas. She was super helpful, funny, and effective. Generous with her help and will follow up with a personal call later. Above and beyond!
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July 2023 by Bao Dinh
I always have great customer service when I walked into their branch. J.P. is the man, always assuring our needs have been met. My go-to bank for sure. Thank you guys!
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January 2023 by Amanda Baker
I walk in there's two bankers standing behind the glass one gentleman is helping a customer,other lady name is " Bailey" can't remember if that was her first or last name on the phone with someone.. fine so I wait for about ten more minutes the banker Bailey gets off the phone she looks straight at me.. at this point someone's at the drive through, she walks over to the guy in the drive trough and leaves me standing there the other banker was pointing out I'd been standing there for quite some time. She didn't care. So I walked out. It just amazes me how rude some people are today! She looked straight at me and knew I'd been there this whole time. Will not be going back into this location.
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June 2021 by David walker
Best bank I have ever had.
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March 2021 by Colleen
Absolute worst customer service. I own a business and have a ton of funds in this institution; they make a great deal of money off of my business. Their was an error in our account arrangement and their management team informed me they would take care of it. They then had a change in management and never took the charges off the account. I was charged over $1400. DO NOT do business at this establishment; completely unethical.
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March 2021 by Z Conley
I’m about to move my money to a credit union. I applied for an auto refinance here and got turned down. I have accounts here with over $10,000 in savings. So much for helping their members out ??
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March 2021 by riley goodman
Atm has been out of money for weeks.
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December 2020 by Tysen Carter
Good customer service. Thanks.
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October 2020 by Erin Deschaine
Absolute worst customer service. I own a business and have a ton of funds in this institution; they make a great deal of money off of my business. Their was an error in our account arrangement and their management team informed me they would take care of it. They then had a change in management and never took the charges off the account. I was charged over $1400. DO NOT do business at this establishment; completely unethical.
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January 2020 by Yuridia Gonzales
I had called ahead of time yesterday about a direct deposit issue. I needed a letter from the bank to my employer. When I called over the phone it was fine but once I got to the branch, they were unwilling to help. Nothing, the one that was answering the questions couldn’t even give me eye contact. Waste of my time
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January 2019 by Premier Service Towing
They treated me badly with contempt, with a racist attitude, they refused to deposit a payment to one of my clients and they refused me to have a new account
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December 2018 by John Sabuco
I have always been treated with the utmost respect. Advice from management has always been selfless. They have helped my daughter navigate car loan offers without trying to sell her their own wares. They have always tried to go and extra mile to help us.
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August 2018 by Alex lee
This location take too long in drive through , everytime the same , i can even take a nap.
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February 2018 by Green Guitar
They don't care about their customers. They refuse to be flexible and cater to customer needs. They expect customers to adjust to their ways.
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March 2016 by Tamisha R.
I'm new to this bank and location , this would be my 2nd trip to this branch to make a deposit, everyone is very friendly. The best part is that when I was leaving I broke I Tirod on my car and had to leave my car there for a tow truck . The ladies in the bank were extremely helpful , one even came out and looked at my car, and we're kind enough to hold onto the keys for the tow truck company! I this branch already! Way to help out customer going beyond what's expected!
