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October 2023 by Steven Nelson
Highly recommend!!!!! We spent the day looking for a used truck and went to multiple used auto dealerships! Drove some broken trucks, dealt with some scammy salesman, blah blah blah. Swung by Utah auto pros to check out a truck. Mason greeted us in the parking lot. He was very honest and had all the info on the truck as well as addressed all of our concerns! We walked out with the keys and we will again in the future! Great dealership! Ask for mason! We took the truck on a 2 week road trip immediately and have had 0 issues with it! We will be back for sure!
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October 2023 by Michelle Barrus
Kaleb was fantastic to work with, he was responsive, helpful and took such great care of us. They fixed the all the concerns I had on the car and kept the price the same. The store is clean, the staff is friendly and the experience was the best I’ve had buying a car…ever! We are so excited about our Jetta, it’s clean, and so reasonably priced. 10/10 oh… and Go Utes!
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October 2023 by Mikiah Eck
I made a trip from out of town just so I could work with these guys because I heard such great things about them. One guy in particular, Mason, went above and beyond to listen to exactly what I wanted & needed. I’m so happy I made the trip and I highly recommend others do the same! Go Mason!
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September 2023 by Marta Villa
Overall this was a good dealership to work with. The car is great and I love it. But I have two complaints about their customer service. First off the salesman we worked with would laugh at us when we tried to negotiate price almost felt like he was trying to make us feel stupid. (Not sure if that’s because I’m a women or that is a sales tactic of his) but I did not appreciate it. Secondly there was piss in the back of the car from a previous dog owner that I could smell/see and asked for them to shampoo before we bought the car. They didn’t. Their reasoning was nonsense to me they are a dealership and that’s something that should have been done regardless. Besides those two thing it was one of the better experience I’ve had while purchasing a vehicle.
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September 2023 by Eventos Shey
This place is awesome. I highly recommend buying cars from here. This is my second time purchasing a car. The salesman there are very nice and easy to work with. Also the process of buying a car was very easy and fast.
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August 2023 by Amy Shaw
Sadly although the guys seem nice the car I picked up immediately had a shudder as I drove off the lot. Within 10 days and barely driving it had a check engine light come on. Turns out the catalytic converter needs replacing and this is not covered by warranty. 2 independant mechanics informed me this failure was unlikely to have happened in this short time. Appeals for even partial assistance were met with "tough luck". Having just immigrated with nothing but my suitcase a financial blow like this is not a small thing. The car will have to just stand as I can't afford the repair for several months. I feel devastated.Edit: thank you for the response. To be clear, the warranty you were offering did not cover the catalytic converter. And the mechanic who checked the vehicle was organized by you. Passing emissions is not hard to do with this fault because disconnecting the battery and reconnecting clears the codes for a few 100 miles again, and without the code the emissions test would not detect the fault. I know because I just tested this.I am grateful that you helped me find a cheaper mechanic but sending a screenshot of a Google maps location is not really the assistance i would hope for given the circumstances.
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August 2023 by Quinn Capson
Worked with Kaleb to help my son get his first vehicle. The entire staff was great to work with. Mason, Kaleb, Cameron and some other dude. ? They made it easy and you could tell they each cared about the customer experience. Something that most businesses have lost sight of in today's world. I wouldn't hesitate to recommend this dealership and when I need a new vehicle you can bet I'll be back.
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July 2023 by Terry Seddell
Awesome place to get a car. They are so friendly and I would highly recommend them to all that are looking for a vehicle. Great customer service. Special thanks to Caleb for all you did to help us.
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June 2023 by dan dietz
Purchased an EV from out of state and had a great experience. ZERO issues with the title, Federal Clean Vehicle Credit paperwork, or shipping. Excellent pricing for true no-haggle experience. And of course, the vehicle arrived in wonderful condition just as advertised.
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June 2023 by Josh J.
I have read some of the good reviews for this dealership. I am glad that there are folks that have had good experiences with them. The car that we bought from them has been the worst car that we have ever owned, and it is not even close. First, they hid the fact that the key they gave us did not lock and unlock the car. They went and got it, pulled it around, then came out and met us, so that we would not try the lock and unlock function. I will take some ownership of that, because I did not try it, but they are in a sketchy part of town, no way they are not locking their cars. That was the best thing that happened to us. The aftermarket insurance they sold us is, according to the dealer that has had to fix multiple problems with car "the absolute worst car insurance they have ever seen." We have owned the car for about 2 years, we have had it at our house for about 3 months. We have an additional 7K into the car since we have had it. We literally have not had it long enough to sell it. Nor would I feel good about selling that car to anyone. There were multiple other things wrong with it, including some running lights that we missed, a few after market parts that were disguised that fell off and so forth. I have held off writing this review, because this is not really who I want to be, but this last incident broke the proverbial camel's back. I would not buy a car from this dealership. Just my two cents.
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February 2023 by Rebecka Bingham
An overall great experience! The building is super clean and the salesmen were super polite and friendly! I have a certificate in Auto Services, and the man helping me, Rhett, was spot on in all the information he gave about the vehicles! So in short, no outwardly shady business! Very helpful and trustworthy place. Plus, they helped me out even after I drove off the lot, helping me get in touch with a Volkswagen Dealership and inform them of my warranty to replace a glow plug that triggered the check engine light a few days after sale. I recommend this Dealership to any first off-the-lot car buyers like myself, and personally hope that you're experience will be as stress free and pleasant as mine!
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November 2022 by Carson Bateman
My girlfriend and I went in to just look at a truck I saw online but as soon as we got there Mason immediately greeted us. He was extremely knowledgeable about all of the trucks features, listing them off from memory as soon as I mentioned which truck I was looking at. The process of buying and trading in my old car was very simple. He was very transparent about what different charges were and very personable. Mason made buying this great truck even better. Will definitely recommend this place to anyone looking for a truck or car!
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November 2022 by Melinda Blair
This is by far the best dealership I have ever worked with! My son had purchased a vehicle from them a while ago, and he recommended them to me. I purchased my car from Austin, and he could not have been more helpful, friendly, professional, and knowledgeable. Cameron and Mason were great, as well. With Austin's help, I found the ideal car for me, and it had a nice price. They were generous with my trade in, and I walked away very happy. I would recommend Utah Auto Pros to anyone!
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November 2022 by Mitchell Peterson
UPDATE***Utah Auto Pros has been nothing but professional. We had some issues with the key getting stuck in the ignition a week after purchasing the vehicle. I texted Austin and let him know what was going on. I was just reaching out because I knew they were experts in TDIs and wanted to know if he knew any reputable shops around. He gave me a call about 5 minutes later and let me know that he talked to the owner, and they wanted to take care of the whole service for me. I dropped my car off for the weekend, they took it to their shop they had connections with, and I haven't had any problems since. Seriously amazing service.Utah Auto Pros has been my best car buying experience yet. I went in, test drove 4 vehicles. They had me out within 2 hours of arrival. No big dealership games. Just quick and quality experiences. The sales professional that helped me, Austin, was extremely personable and pleasant. Never once did I feel slimeballed liked you get at other dealerships. All he cared about was that I got a great deal, with a great rate, and I was in and out. I would recommend anyone to Utah Auto Pros. Go get yourself a TDI-if you know you know!
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October 2022 by Mickela Jackson
Cam and Mason were very professional and friendly when buying my side by side from me. They were even willing to go out of their way to come pick it up for me and work around my busy schedule. I definitely would recommend them to anyone who is looking to buy or sell a vehicle!!
