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March 2024 by Kim Varney
What can I say? It's a credit union
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February 2024 by Matt Clanton
Five day hold on a check I deposit in person? Make me wait a week to get my money and be late paying my bills?! Not cool. Will be taking my business elsewhere soon if this is the norm. Stop messing with people’s lives and give them their money without hassle.
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January 2024 by Melissa True
I prefer different credit unions but here work
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November 2023 by David Lopez
Typical bank
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September 2023 by Jason Sylvester
Always a great experience.
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August 2023 by ASL 4 Life
Chan helped me out soooooo much! Strongly recommend this branch as they employees are typically on point, understanding, patient, and willing to be helpful even if the eventual answer is no. Only going to big branches from now on! Thanks again, Chan!
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March 2023 by Jesse Wayment
Walked in when nobody else was in the loan portion of the building. Tried to set up a business account, and the lady just started questioning me on the spot and making it sound like they couldn’t help me. I was wanting to walk out it was so uncomfortable they did not want to help me open an account… just kept asking questions and making it seem so complicated…Then they finally say “we’ll just pull up his info and see if it works” so I go sit down and the girl doesn’t say one word to me. They were rude the whole time. Then the girl just started asking legal questions so I stopped her and asked her if they even wanted to help me. She said “if you want to…” in a negative tone… I was finally like I’m out of here these people don’t want my business. Or they are discriminating against me not thinking I could open a business account. Never going there again. Every employee in that loan office hated their jobs. Guess I’ll go to another credit union….
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March 2023 by mybigtoehurtz
not sure how this happened but my money got deposited into the wrong account by the drive through teller. I gave them my bank account number and debit card so i’m not sure how it even got mixed up but this feels like a pretty rookie mistake. I hope this can get fixed.
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February 2023 by Ashley Jordan
Thank you Chan and Branch Manager at this location you guys are so awesome!! :)
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October 2022 by LesleeAnne Collins
This is the only branch in Ogden worth visiting. The employees are so kind and the building is kept clean and nice.
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September 2022 by Madmartigan
I've been a customer for years and generally have a good experience. However, in this rising interest rate environment, it has been very disappointing to see how quickly and far they raise the rates on loan products, but they fail to do so with savings products. Greed, greed, greed.
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August 2022 by James Gotwalt
My wife and I worked with the loan officer Alex. We bought a car through carmax and had three days to get the loan completed with the money order ready. Alex listened to us and helped us get it in time with an amazing rate. We really appreciate the service and also the location we then picked up the check was really nice as well
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August 2022 by Cherrie Jacob
The cashier that help me was very nice and she got my problem solved right away it was a nice experience it was a nice clean place and everybody was very friendly
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July 2022 by Brian Hicks
I went to the loan center to update an account. 3 employees were behind their desks and another in an office. A client was at one of the desks. I waited a few minutes and the 2 employees without a client left. I heard 3 employees laughing, but could not see them. After 8 to 9 minutes I looked around the room. The employee with a client said the boss just returned and everyone is being updated. 1 of the employees that was behind a desk came out from somewhere, went to her desk for a minute and left again. I waited another 5 minutes. The person in the office came out and someone said have a good night. I guess he left for the day. I was there 15 minutes and someone only told me the employees are being updated by the boss.
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February 2022 by Daniel Michie
You'd be better off putting your money in a can then dealing with America first credit Union
