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July 2023 by Allison
Krisla and Justin were so so nice and friendly!! They were so happy to help me find a solution :)
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April 2022 by Mykayla Zaugg
This location went above and beyond. Jacob and Sydney are a fantastic asset to the team. Personable and hardworking!
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April 2022 by Mykayla Vosper
This location went above and beyond. Jacob and Sydney are a fantastic asset to the team. Personable and hardworking!
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January 2020 by Ban Mai
Sub-Par: I opened my account back in the day when these guys were rated really well - nationally. Well, no longer. They have become a bunch of toffers, whom hold their account holder's with little regard. If you really need a good financial institution which provides you actual benefit, look elsewhere. AFCU will leave you hanging.
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December 2019 by Alicia Shurbet
We had a truck loan through this company and the rate is awesome! However, we paid the truck off and did not delete the direct deposit for them to withdraw the funds from our account. There was funds accidentally transferred to this account, for an undisclosed amount, instead of closing this account it looks like they recycled the information and now we are having trouble getting our hard earned cash back. When our checking account/savings account disputed the funds transfer AFCU did not respond or even try to help or respond to the letters of identification. Is this how they treat veterans and the spouses of veterans then by pass any business with them..
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November 2019 by Esniqui 2019
Worst company ever.
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July 2018 by M
Member for over 20 years- multiple difficulties with this particular branch, ie- difficulty with payment transfers not, account transfers, online payment, etc.
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May 2018 by Kristi Torstenson
Polite, fast, and a down home atmosphere.
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November 2017 by Joel Manning
Courteous, prompt service.
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July 2017 by Kenny Parkinson
I haven't been to this branch for a while. Almost every time I did the service was slow.
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February 2017 by Josiah Teschner
I do not reccomend America First Credit Union to anyone. I have been a member for 27 years and they have finally lost my respect. Being a member of the military has its sacrifices. What I didn't realize is that those sacrifices can often include hits to your credit. When I joined the military I was told that all debt payments would be deferred while on orders. That didn't happen, because of this my credit took a hit. When I went to my credit union of 27 years they offered me an 11% interest rate on an auto loan and all they had to say is that I was worth no more an my experian credit score. That they wouldn't lend to me at any less of an interest rate than 11%. Even though my score is good with Equifax and Transunion and I have paid every loan off with interest, I was not worthy of any sort of "normal" interest rate. I have receivd a 5% loan from USAA who understands our service members. Shame on America First.
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January 2017 by Jake Klundt
AFCU has great customer service, good rates, and great android app. They're willing to waive a overdraft fee once in a while and call you when there is suspicious card activity.
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November 2015 by Brenda Burrup
I love America First but I agree with the other reviews for this particular branch. I go out of my way to avoid it because the customer service is less than friendly. A little training would turn that right around :)
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July 2014 by Kaelboy H
I love AFCU and have had my money with them for decades. However with regards to the North Ogden branch, I will never return there. I've never been so mistreated by a customer service advocate before.
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July 2012 by Tyson Edwards
I have never once been somewhere where I was treated so poorly by a staff member. Good bank, but don't use this branch.
