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March 2024 by Nathan Fowles
Honestly just a horrible place to do business. Bought tires from here less than 2 years ago. These tires were supposed to have a 40,000 mile warranty on them, after 12,003 miles they are toast. Big-O refuses to honor the warranty because I only have 1 tire rotation within the 12,000 miles instead of "atleast two". They recommend that you get one every 5000 miles, So ok, I admit I got one at roughly 8,000 miles (didn't think it'd be a big deal, and honestly 3000 mile difference should not make your tires toast). I went in today, 4,000 miles later to get a second tire rotation, like a good little boy and they inform me that my tires are bald (suspicious because they weren't bald a couple weeks ago..?). Note that I drive a 1.6 liter engine corolla, not exactly a race car mind you, and the guy accuses me of driving it too hard... my car cant go over 80 mph on the freeway.. My driving, let alone any driving should not take 28,000 miles off of a tires life span, that's just asinine. I would highly highly recommend going anywhere else, and dealing with anyone else, you'll thank yourself in the long run just trust me.
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February 2024 by Tim Magaw
Great place and great service. From the first phone call all the way to the finished job. Melisa was very up front and showed me what issues I had on my truck, there was no hard sell to do other work or sell me something I didnt need.
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February 2024 by Dawn Barton
Quick and efficient service. No hard upselling. Will return for future needs.
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January 2024 by Tyler Bunker
Great, reliable, friendly staff! Very helpful and knowledgeable
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December 2023 by Thomas Moore, Jr
The way it should be.. I dropped off my truck for tires, brakes and a wheel hub. The work was completed the same day and it was smooth and effortless. I was surprised at the communication and efficiency of this Big O location. Thank you!
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December 2023 by Monte Palmer
Friendly, courteous staff, quick service and fair price...this was the branch on Washington Ave and not the North Ogden branch
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October 2023 by M W
Will not return to this location. How do tire treads go from 6s and 8s to 1s and 2s in 5000 miles? And they won't replace them unless I can prove that I got my tires rotated.
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October 2023 by Timothy Lee
Got new tires put on my vehicle. They got it done quickly. So far everything is working good.
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July 2023 by Lisa Switzler
Got to location, literally 2 cars in lot. We had pre-ordered tire that cost $250.00 to replace and it took 2 1/2 hours to get it done. I would say, pick another Big O Tires to go to. At one point of checking it, there was 3 guys leaning on the tailgate, doing nothing. Sad, because Big O Tires is usually good at getting the customer in and out.
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July 2023 by Bay Area
You can feel confident taking your vehicle to this shop! Great employee’s that go above and beyond for the customer! Thank you
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July 2023 by JR T2
Martin killed it. Put new tires on my 2017 Colorado. They look great and the customer service was easy and not pushy.
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June 2023 by Robert Strickland
I walked in because I had a nail in my tire. I have used a Big O Tires before, and when I noticed my tire pressure getting low, I knew I just needed to ask Siri to take me to the nearest Big O. Luckily, Siri directed me to this location.Unfortunately, due to the tread depth of the tires and my car being AWD, I had to get all 4 of them replaced.Thankfully, I had the road hazard warranty, so even though I had to buy new tires, I only had to pay for 3.They had me in an out in less than an hour and I was back on the road.Thanks for being so quick and friendly.
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June 2023 by A.J Blatnick
Had an online appointment fory girlfriend to get a tire and they couldn't find her appointment... No option to pay online, and very poor customer service. Would not recommend to my enemies.
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June 2023 by Jan “Janlee950” Lee
I have gone to Big O for a few years. They are so helpful explaining what I need, why, what kind of products. All my options. I trust them and wouldn't go anywhere else. I also recommend others to go there
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April 2023 by Mister Vicious
Can’t even trust them to change your oil 93 f150 calls for 5w30 but I guess whatever the tech wants to put in is what you will get !
