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January 2024 by Austin Kawabata
Their staff can't be beat.
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December 2023 by Katiana Zaelit
I was greeted by a worker and when I told them what I was looking for they started to help me find jeans, halfway through the process they left me unattended and they were more worried about talking with someone they knew than helping me finish the selection and checkout process. After trying to find some jeans myself and deciding only to buy the shirt I found, I went to checkout and two workers were busy talking to eachother and sideways looking at me while I was waiting for 10 minutes. It took a fourth worker who was barely attentive enough, to ask if I needed help at checkout. I’ve never seen a buckle location with poor customer service skills like this Riverdale location, very disappointing. I will be shopping a different location from now on.
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December 2023 by Bear Reed
Some of the best customer service that you can get. They always take such good care of me. I appreciate them so much.
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October 2023 by Summer Wilkes
Teliana is the best ever! Best buckle store I’ve been to EVER!
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March 2023 by AR murphy
I went into the new store Tuesday. Travis was the one who helped me. Not only was he extremely helpful. He's the reason I'll be back.. Thank you Travis. He deserves a raise and or promotion
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December 2022 by Mike Quercia
I would do 3 1/2 stars here if I could. Anyone that shops here knows this is a high end somewhat expensive clothing store. But you will get what you pay for. The impeccable dresser of modern times can be found here. New brands, classic brands.I bought a beautiful leather jacket for a pretty good price. My brother said he liked it, so I went back and bought him one too. It was a bit more difficult the 2nd time as no one was really in the store, but I could not get help to ask if they still sold the product ?♂️.Nice place.
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July 2022 by Zoe Kayu
Employees are always pleasant and go out of their way to see that you are satisfied.
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February 2022 by Justin Downs
Service was horrible. I always get great service at The Buckle. They are always very helpful finding sizes and getting into a fitting room. Not today I guess. The 2 workers were more interested in talking to each other than helping me. Very disappointed!
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January 2022 by Brandon Barker
The Buckles managers and staff members are absolutely the BEST! I love and enjoy shopping at this store.They all work so hard and shine so bright as a team! Happy holidays & Merry Christmas to my Buckle squad!!
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November 2021 by Noel
I want to give a huge shout out to Jasper he was truly amazing and so is the rest of his staff my son is so small that he is in junior high he cannot wear anything that is appropriate for his age and for the style that’s going on in junior high and he truly help my son out so much to make him feel like he fit in and he wasn’t an outcast any longer thank you so much to the staff if anyone is looking to help their kids if they’re small and petite go there they are amazing and they will always help fit you into what you need thank you so much Jasper and also the stuff that helped out
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November 2021 by Elizabeth Batty
I have never been disappointed
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November 2021 by Tara Hirschi
Amazing Customer Service!I didn't expect to be treated so nicely after having the worst experience at a different store. I visited this location in the New Gate Mall on Tuesday for the first time after being turned away from Express because they wanted to close early. When I explained to Teliana what I was looking for and what had happened, Teliana jumped right in to help me and got me the perfect outfit. She showed me everything that would fit my needs for the event I was going to.Today, I have the same experience at the same store and found myself back at Buckle looking for an outfit for an A-list event. Now I wasn't hopeful as this was more of a fancier event but I knew they would be able to help me and Isabella did! Isabella found the perfect sweater that was just fancy enough, and even when I told her I had pants, she still brought me a pair of perfect BKE jeans that, I still don't' know how she did it but FIT ME PERFECTLY! She even brought me shoes to try on and found a perfect BKE hound's-tooth jacket to complete my look!The customer service that was displayed by Teliana and Isabella definitely didn't go un-noticed or appreciated! This store has turned me into a Buckle fan and will get my business from here on out!I want to thank each of the employee's that took time and dedicated their service to finding me the right outfit even if this store wasn't my first option, it will be now!
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November 2021 by dawna Kimber
Been to this location 2 times. They have no customer service skills at all. The other store I love them girls. I won't be back to this location.
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August 2021 by Wyatt Weight
Jasper was so helpful, he helped me find the jeans that worked best for me and gave me options according to what I like to wear, I will definitely be coming back because of him. Amazing work ethic incredible to watch!
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June 2021 by Carolyn Smit
Love this store in general. But this location... AWFUL. customer service was terrible. I felt so uncomfortable even shopping there today because of how snobby and rude the cashier were there. Never again will I shop this location. And I will return the stuff I bought and go to one with better workers.