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November 2023 by Julian E
Patrick has a genuine passion for assisting customers, combined with a friendly and patient approach, transforms the experience into something beyond typical customer service. Patrick made buying a new phone a breeze. His friendly advice and approachable manner turned what could be a mundane task into a pleasant experience, leaving me satisfied with my new phone. (Motorola Razr)
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November 2023 by tina dammaschke
Patrick is helpful and honest, he doesn't try to sell you just because he wants a sell. He genuinely cares about you as a customer and wants what is going to be the best for YOU and your needs. Thank you Patrick for being a genuine human being with heart ,, i don't know you personally but I can tell you are solid as they come.
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October 2023 by Jodie Caruso
Patrick at the 32 Street and Washington Blvd Cricket Wireless location was fantastic. He helped me find and buy a phone appropriate to my unusual circumstances while using his rare knowledge and abilities to make purchasing the phone, service, and preserving my ability to continue to afford sais service possible. Thank you Patrick! Keep up the great work ?
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October 2023 by N0twh0uth1nkiti S
The customer service is excellent! The workers know what they are talking about . The cricket also has great prices and deals !
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March 2023 by its g Alonzo here lit 2019
I called to get pricing on an iPhone 11 and was told it would be $199 with my upgrade. I was excited about the price and availability and rushed over on my lunch break to pick it up. Only to find out that the price had apparently changed to $499!! Even though I had been told by both the nice associate and her boss, as well as shown a flier advertising the $199 price, it was still not honored. I am very disappointed to have missed out on such a great deal.
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February 2023 by Janet Jenkins
My be bought a new phone and is really satisfied with it and the service he says. I have another carrier but I'm thinking of switching to cricket. The case he got for his phone has been awesome cuz he has dropped it n phone works great still no cracks no scratches nothing. Come check them out. U will not know until u see what they have inside the store. We didn't but now we know..
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November 2022 by Weston Pontious
Very friendly environment. Austin was very professional and accommodating. I highly recommend anyone that needs help to go see him at this location.
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November 2022 by Kelly G.
Excellent customer service, specialized care to each customer to care for everyone's needs
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October 2022 by Star Fox
I came and it was busy and the computers were running slow the employee been was able to answer all the questions I had about needing an upgrade and was very polite and was able to help me complete my upgrade even though tension was high and I was a bit irritated when I had first came in here by the time I left I was very happy and satisfied with my purchase and it's all thanks to the employee ben
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October 2022 by Shadow Knows
My phone has been messed up for the last 3 weeks because it is no longer supported. It's less than two years old. The clerks at all the stores in Ogden made short lived changes to my phone, it's really upsetting to know that I'll have to spend more than $200 to try and fix the problem with a new phone. Cricket Customer service sucks.
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August 2022 by Terrance Hill
I promise to turn any less than 5* reviews into 5* reviews, if you come back in I will give you the experience you have been waiting for.
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May 2022 by Lynne Robbins
Newbie tech person, all alone, big line waiting, trying to help but not fully trained
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February 2022 by Austin Richens
I came and it was busy and the computers were running slow the employee been was able to answer all the questions I had about needing an upgrade and was very polite and was able to help me complete my upgrade even though tension was high and I was a bit irritated when I had first came in here by the time I left I was very happy and satisfied with my purchase and it's all thanks to the employee ben
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January 2022 by Gaspar Valdez
At the store on 32nd & Washington Blvd in Ogden.I'm pretty sure his name is Jose . This sales rep really took the time & put forth the effort in fixing my phone. I don't know how what or why but my moto g play was set on safe mode making it almost impossible to get into any menu. It seemed froze. I got so frustrated but Jose was able to crack the code & got my phone in perfect working order. . Hey Jose thanks man for going above & beyond the call of duty . Much appreciated.
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December 2021 by Eric Christopherson (Echokaos)
Ben was nice and very helpfull
