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November 2023 by Jennifer Muha
I was passing through Ogden while towing a very heavy trailer. I lost a couple of nuts on my leaf spring u-bolts (my own fault, but that’s another story) and while towing said trailer, I made U turn and tweaked my back axel something awful. I tried to go to Les Schwab, and they wouldn’t even let me explain my situation because I didn’t have an appointment (the person at the counter literally talked over me to ask if I had an appointment).I went next door to Jacks and the mechanic, Sean if I’m not mistaken, was so so kind! He explained what I had done, got my truck right on the rack, fixed it and did an alignment to boot (which I paid for, but he treated me and the truck like his own). The gentleman at the counter was very kind and when I blamed the issue on myself, he didn’t make me feel like I made a mistake simply because I’m female (like I’ve experience in the past) but instead like I made a mistake because mistakes happen and it okay. He even said that we’ve all made mistakes working on our vehicles. They had my truck fixed, test driven, and back on the road in about 2 hours total. The price was so very fair. Overall, I’m quite glad I found Jack’s and I highly recommend this shop. If I ever randomly have trouble with my truck in Ogden again, I will be back in a heartbeat.
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October 2023 by Susan Walker
I am from out of town and my tire was losing air rapidly. Jack's Tire and Oil fixed my tire and treated me very respectfully and kindly. I wish all places of business were this great!
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October 2023 by Shane Stansfield
I’ve gotten several sets of tires from Jack’s. They are always reliable and the prices are always great and their service is excellent.I’m at the point where I don’t know why I even look for tires and think about going anywhere else.
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September 2023 by Karlie Stuart
I have been going to Jack's since I was 16.They are always accommodating, quick and efficient.
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September 2023 by Chase Skinner
Transparent, quality work, great pricing. They did a great job on my truck.
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August 2023 by Josh Barilar
Awesome place! Ron was great! Fixed my tire right away!
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August 2023 by Joe Durbano
This place isn’t the fanciest looking tire shop. But don’t be fooled they will give you the BEST service and honest pricing. Ron is the man there and he won’t let you down.
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July 2023 by Alexander Davis
Great place with great prices. They beat Les Schwab's price. Helped me out when I had a cracked rim and a flat.
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July 2023 by Mickey M.
If I could give a zero I would. Flat tire on Motorhime in Utah. Live in Idaho so contacted good sam & drove 3hrs back to Utah today. Contacted Good Sam, they arranged Jack's tire & oil. Payment for tire and service was required in advance and 5hrs later still waiting. I have tried contacting them, Good Sam has been trying with no response. Jack's Tire has made no effort to communicate with us. Horrible horrible customer service. It is now 8pm, no word and we still have a 3hr drive back to Idaho tonight.
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May 2023 by YumYumOutlast
Brian changed out my front axel super single drives. Damn, the man did a great job and he knows what he’s doing. Had the whole thing finished in like 25 minutes. Thank you guys!
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April 2023 by Kelly Bartlett
There is no other place in Utah I would ever take any of my vehicles or bikes. They beat everyone's prices and are always quick to get my personal and work vehicles in. Rich is as good of a guy as you will ever find! We really appreciate all they do for Weber State and my own cars, trucks and motorcycles. No reason to ever look anywhere else.
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November 2022 by Troy Ropelato
Very knowledgeable people they'll help you and keep you in your budget Highly recommend to stop in and see what they have and how they can help you
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October 2022 by Fred O.
Very helpful. We were traveling through and needed some new travel trailer tires our tires were scrubbing up pretty bad on the outside . They had us in and out in 45 minutes.
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July 2022 by Matthew A.
No appointments here so you do have to plan your day in advance. But the guys hustle and turn around is quick. Big lot so no need to stress about maneuvering if you need to bring your trailer in either. From daily drivers to big rigs Jack has you covered.
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July 2022 by George Medina
Took my 24” aluminum truck wheel in for dismount. When I picked it up they had gouged the hell out of my rim. When I addressed the issue, with the grey haired man behind the counter he told me “ come get your $ back and go somewhere else!” Real professional. Denied any wrong doing. Didn’t even ask employees who worked on it anything happened. Used to be a business u could count on. Seems new management don’t care about anything but money. Won’t see me again! And I’ll let everybody I know your unreliable & don’t stand behind your work. Seems to me like he knew they damaged it & didn’t wanna resolve it. Thanks Mr. Roskelly. Try to explain this one!
