Link Interactive is a highly regarded alarm monitoring company known for its exceptional customer service and reliable monitoring. Customers appreciate the professionalism and knowledge of the staff, often noting their attentiveness and willingness to go above and beyond to ensure satisfaction. Many users have switched from other providers, such as ADT and Brinks, and found Link Interactive to be a superior choice, highlighting the competitive pricing and quality of service.
The company has received positive feedback for its quick response times and helpful assistance, with customers feeling supported throughout their experience. The installation process is noted for being user-friendly, as many customers have successfully set up their devices independently. Representatives like Jared and Brooklyn have been praised for their patience and problem-solving skills, making the transition smooth and stress-free.
Overall, Link Interactive stands out for its commitment to customer care, integrity, and a comprehensive understanding of security needs, making it a preferred choice for those seeking reliable alarm monitoring solutions.
Megan was phenomenal in helping us troubleshoot a reoccurring issue. She was patient and looked into every possible area that could have been causing the problem. She remained on the phone for over 30 minutes. She even took the time to check in the very next day. We truly appreciated her time and knowledge!
September 2025
I’ve used link interactive for 7 years. Service is reliable and if I have questions the customer service is always very helpful
July 2025
Lilly with customer service was fantastic at helping me try to resolve my issue!!
