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December 2025 by YETI
It does an ok job getting the main areas, but misses the mark entirely on my wheels. I have to use a microfiber rag to get the brake dust off, even after the wheel cleaners. They don't do diddly squat.
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December 2025 by Jennifer Searcy
Have had a premium membership for years, got my truck washed today, very little soap or water came out. Talked to the employees, they did not care at all. Asked to talk to the manager, they said no, he is off today, asked for a refund, they said no, asked to cancel my membership, they said we can’t do that. Very disappointed, worse service ever. Do not go here!
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December 2025 by Disneyfamily6
On 30 Oct. I went through the wash in S. Ogden. Everything was normal as I have the monthly membership. As the vehicle was beginning to pass the second set of vertical rotating brushes I heard a very loud bang. I thought at 1st it was the passenger side mirror being folded in, but it was still out. I didn't think much of it until I started through the dryers when I noticed the antenna was pointing 45° to the right. I accelerated out of the tunnel and parked to see what happened.
After I parked, still on property, I found the right-hand fender/corner panel had been pulled away from its normal place slightly dislodging the mirror mount as well. I went to the office to report the damage and met with Ryan. He came out to take pictures and a statement from me regarding the process of events. We both had a lighthearted conversation as I was understanding that sometimes things go wrong with machinery. We discussed the timeframe in where I should be hearing back from someone as the wash was changing ownership that day as well. I asked him if I don't hear anything by the 6th of Nov if I should reach out. He agreed and I waited.
On Sat. the 8th I returned to the wash to meet with Ryan, however he was off, so I waited until the next Mon and returned. Ryan at that point admitted that he'd forgotten to file his report and would do it at that time.
It is my opinion that I have done what is necessary and I shouldn't need to continuely attempt to chase down a resolution.
It is now Dec. 3rd and I have still yet to hear a response from the Take-5 organization. I have also at this time lost another $22 in membership dues wherein I could not use the wash in fear of additional damage to the vehicle.
At this time I am looking for a social media response to help accelerate a resolve.
Lastly, I reviewed my dashcam footage, and the point of the accident i described the cam audio picked up the moment the damage occurred.
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November 2025 by Angie Silsby
Do NOT waste your money here. I would give zero stars if possible. Does not get the car a consistent wash, there is always soap left over, trash overflowing in bins, workers do not pay attention to spacing between cars. I have email confirmation that my membership has been canceled for a week and I just got charged again. Now I have to dispute charges on my card.
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November 2025 by Chris Johnson
After receiving an offer from Take 5 corporate for a complimentary car wash on Veteran's Day, this location refused to make good on the offer. I would think the cost of a complimentary car wash would be less than the loss of community goodwill.
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November 2025 by Theo Stephen
Update: After posting this review, someone connected to this business began leaving false reviews mentioning me personally and my former employer. I’ve documented everything and reported it to Google. My comments here remain an honest reflection of my experience as a customer.
I signed up for unlimited washes at the Murray location for $20/mo a few months ago. The credit card I used to sign up expired, so I used the automated online system to update to a different card. On 8/30/25, I visited this location to get a wash. I was informed that my card needed to be updated, so I gave them the same card that I used on the online system. They didn’t say anything about price changes, but I was charged $22 instead of $20. I informed the attendant who seemed disinterested, so I walked into the office to let the manager know about the wrong charge. He insisted that I should not have been charged $20 and refused to adjust it. He also refused to cancel and refund the $22 charge, so unfortunately I have no choice but to file a dispute with my credit card company. The manager was also condescending about which door I used to get to the office.
I do not recommend this location, as they overcharge customers and are generally rude.
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November 2025 by Ashley Price
Bad management, disrespectful and immature
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October 2025 by John Helldiver
The timing is off in the tunnel, but Chris was really sweet and helped dry off my car!
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October 2025 by Siona Atredies
Aubrey was very sweet and helpful!
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October 2025 by Angel Crow
Customer service at this location is non-existent at best.
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October 2025 by Bradie Anderson
I paid $11 for a car wash and still came out with a dirty car. When I expressed frustration, they told me that’s what I could expect for not paying for the more expensive “member package”. There’s no such thing as customer service at this place. I had to move to three different vacuums to find one that was in somewhat working order. Don’t waste your money here like I did.
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September 2025 by Tom Nothnagel
Better wash than West Haven's
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August 2025 by Nick Trina
The back of the car is not getting clean. The guys doing the spraying at the beginning of the wash really are useless. Just doing a cursory spray of the windshield is not cutting it. Need to do a quick walk around vehicle, especially hitting the back end since the car wash doesn't get there very well. Might start going somewhere else again.
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August 2025 by Rulon Olmstead
Tire shine did not work, got less than half of my front tires and didn't get my back tires at all. In general the car wash does worse than other similar costing car washes. I do like the mat cleaner and vacuums though.
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August 2025 by Benjamin Barraclough
Bug guts on the front of the car are difficult to remove. Most larger car washes will spray and scrub the front of your car at the beginning of the wash. I'm not sure what they are half-heartedly spraying on the front drivers side of my vehicle (looks like low pressure water) at Take 5, but the lack of effort is disappointing and ineffective. Otherwise, it's a car wash.
