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February 2024 by Jeremiah Pritchard
Been using Master Autotech for years and years. great shop with friendly employees. They treat you fair and only do the work that is needed on your car. They are very honest and straight forward. I highly recommend them to anyone looking for a locally owned and operated, honest mechanic shop.
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February 2024 by Tiffany Moon
Master AutoTech has been my go to mechanic shop for years. They always take great care of me! Really appreciate their professionalism and ethics.
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January 2024 by Darcie mcintire
Got my car fixed and back on the road the same day. Had a Major oil leak from a bad oil pressure sensor Valve and oil was everywhere. Fixed and cleaned it all up. Marco was amazing at the front desk and Bradyn did an awesome job getting it fixed up. Wonderful team!!! Will always bring my vehicles here from now on
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January 2024 by Jayden
Unfortunately this place doesn’t hold any integrity and will operate completely to backstab you while extorting you for the most amount of money possible. Their supposed warranty covering their work is all shallow wording without any meaning. To anyone who is looking for a stand-up shop to have auto work done, please avoid this place. Justin(the owner) leads a team of liars and will actively lie on their behalf.This shop did some exhaust work for within a the span of their “warranty” and blatantly placed an oxygen sensor bung in the complete wrong position. Not only could this error have accelerated the issue my car is having now, physically, the new local of the bung is inaccessible.When I discovered this I called the shop and asked for an explanation and requested to speak with Justin. Their operating hours are 8am 5pm. I called at 11am and was told by another service advisor that Justin would call be back by the end of the day. But he never did. Then, when I called this morning I also requested to speak with Justin to which I was brushed on and asked to explain the situation to another uninvolved team member. Strangely though, as soon as my frustrations were made clear, Justin took over the phone and started berating me.I don’t usually write any sort of reviews but I explicitly hope that nobody of good faith is taken advantage of by this shop.
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January 2024 by Jennifer Black (Jen)
I was referred here by a friend. It did NOT disappoint! The employees were super nice. I was in and out in less than 30 min with no appointment. Good bye Jiffy Lube. Hello Master Auto Tech. Wonderful experience all around. Thank you!!
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January 2024 by John Rondeau
Being able to have my wife go in without me & leaving the SUV in there hands is a true blessing. Great communication, and honoring what they say there Going to do is key. 1 year ago they did timing kit on wife's Highlander with 250k miles and still going strong. Thanks Master Auto!!!!
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January 2024 by Brandon Jang
My wife and I are moving across out to VA as I've been stationed there. Before we left, I found out that there were quite a few problems that needed to be fixed before we would be able to leave. Luckily Marco understood that we were in a hurry as we needed to leave in 2 days. Marco handled the situation with knowledge and understanding of our situation. Although I was told by other shops it'd take a few days, Master Auto was able to get everything fixed in just one day saving my wife and I a lot of time! I appreciate the care and consideration that we were given as well as appreciative of them being able to expedite our service. Will definitely recommend to friends and family.
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January 2024 by Matthew Williams
They did and alignment and greasing of my new steering parts I installed, super helpful. Went out of their way to find grease zerks that fit properly, they also took a little slop out of my steering box, my truck feels much better, definitely the guys to go to?? thank you!
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November 2023 by Jayne Kashiwaeda
Great communication from start to finish. My truck rides like it's brand new. Friendly and professional service. Highly recommend MAT.
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November 2023 by Jayne K.
After trouble shooting my problem they provided a detail of the solutions and cost with recommendations to prevent future issues. Great communication from start to finish. My truck rides like it's brand new. Friendly and professional service. Highly recommend MAT.
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November 2023 by Pamela Heiner
Master Auto tech was amazing! We came in because of a surprise problem from a different car shop and they took care of everything. They got us a great deal, helped us handle the issues of the previous shop, and were honest, fair, and thorough from start to finish. I will use them for all my future needs and suggest them to everyone for their car services!
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November 2023 by Mariah Oakes
If I could give zero stars I would. It has taken me a few months to calm down enough to write this review. I went in to get an oil change last minute before having to go to one of my best friend’s funeral. I called ahead and said I know it’s last minute but if they have time id love to get it in, the service manager on the phone assured me they could get me in. I waited 3 hours for an oil change, but happily payed and went on my way. After driving my car home and parking it I left for the funeral in another car. Later that night when my husband and I pulled up behind my car we could see something had dripped onto the drive way under the car . Upon opening up my engine bay I discovered that not only had these techs not updated my oil sticker and gotten oil literally all over my engine bay but they broke my air intake trying to replace my filter( which I did not ask for) a 400 dollar part. Then tried to glue it together. After calling they said they would “fix” it but all they did was JB weld the tube back to the broken part and disconnect my personal dash camera in my car, this fix cracked before we got even left the lot. After reviewing my dash footage I discovered that they had driven my car around downtown several times. I and my husband tried to meet with the owner several times but as with all bad business it never happened. So I called corporate and after driving out to bountiful to get it diagnosed the corporate representative who looked at my car apologized and said “yes they definitely broke this” and ordered us a new air filter. Thank god for the corporate rep who helped us. I used to be a regular customer at this location but now I would never even recommend a friend look at the place. Completely unprofessional and downright childish, disconnecting my personal property and damaging my car. All while I’m dealing with a close friends self intentional death. Please never take your car here.
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November 2023 by albert humphrey
Great customer service, definently went above and beyond my expectations. Always upfront and honest about the work. Would recommend them to everyone!
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October 2023 by Jennifer Robinson
Marco is great! They fixed my car in 1 day and kept me in the loop. The price was fair, and they didn't try to sell me more than what I wanted.
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October 2023 by Branden Wood
Took my car into Les Schwab for an alignment which they didn't fix correctly. So I took it into Master Muffler (Auto tech) & they fixed it for less than what Les Schwab was wanting a 2nd time. They're FASTER and don't (TYPICALLY?) require an appointment for alignments.
