BoxDrop Mattress Direct of Ogden is highly praised for its friendly, knowledgeable, and patient staff, especially the staff member named Josh. Customers appreciate the no-pressure sales approach, making the shopping experience relaxed and enjoyable. The owners are friendly and capable of answering any questions about mattresses, helping customers find the perfect bed without trying to push unnecessary products. Many reviews highlight the affordability of quality mattresses and adjustable bases, with prices that surprised customers and made them realize they could afford options they previously thought were out of reach. The staff, particularly Josh, provides excellent customer service, including delivering and setting up beds and assisting with warranty issues promptly. Customers also commend the helpfulness towards children and the willingness to help find suitable options for all ages. The store offers great deals, and customers feel confident recommending it for its honest service, fair pricing, and overall positive experience. Many customers found that this store exceeded their expectations, leading to repeat business and strong recommendations to friends and family. Overall, BoxDrop Mattress Direct of Ogden is seen as a trustworthy and customer-focused place to buy mattresses.
The owners are incredibly knowledgeable, patient, funny, friendly, and can answer any questions you have about the mattresses. I would highly recommend anybody to go see Josh and get a bed you will love! He will get you in the bed you want without trying to get you a bed you don’t need!
May 2024
My husband and I needed beds for our kids and for us. Josh was super friendly and helpful, he helped us get all the beds that we needed. He was great and patient with our children.
May 2024
Josh gave me a great deal on my daughter's mattress. He was very kind and helpful. He gave us a nice strap for free to get the mattress home on our trailer. We will definitely be back for our next mattress!
