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October 2023 by Tim Ernst
I was in there a couple of weeks ago with a gift card from a friend and I will never go back. The young lady that did my nails was pleasant enough but the older lady was extremely rude, and the man was angry and silent the whole time, it was a very weird experience.
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October 2023 by Justin Wilson
Went there for the first time tonight. Rudest place I have ever been too. The guy was super scary, he almost had me in tears the way I was treated. He kept yelling, and yanking my arms while doing a manicure… I will never step foot in there again.Service: Acrylic nails
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October 2023 by Jennifer Davidson
I used to come here a lot. Unfortunately, it has gone downhill. The older gentleman was extremely rude! He became visibly upset and scolded me for slightly moving while he was filing my nails. He stormed off and another technician had to finish my nails.Service: Acrylic nails
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September 2023 by Glory King
The other day I met my daughter and her fiancée at the bakery next door to sit and enjoy a treat! I parked in a slot that was kind of in between the 2 businesses! I noticed the owner looking at me as I got out of the car! When we left a lady from the nail salon was walking up and down taking pictures of us! It was very uncomfortable!I went to the bakery again today and was able to park right in front of it! As I was leaving I noticed a chair in front of the other parking space and it had a cardboard sign on it about parking!! I took a picture of it to share with my daughter! As I got in my car to leave the owner guy of the nail spa came out and really tore into me about why I took a picture… he actually came back a couple times to continue! With his level of anger and hateful behavior - the look on his face - I will never go there!! It was actually a bit scary!! The funny thing is I might have actually gone there if I hadn’t been treated like that!I will definitely be back to the bakery! He won’t scare me from there!
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June 2023 by Ellen Hyde
Used to go there all the time. Last time I was in there was with my kids, Brian was doing my daughters nails, and her sister made her laugh from across the room. He literally got up, yelled at her and walked out of the room never to come back. One of the other girls had to finish her set. It was super embarrassing for her and awkward for everyone as we were all in the middle of getting our nails done. We will never go back, which is too bad because we went quite a bit due to location near our home.Services: Pedicure
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June 2023 by Cheryl Saltzman
Very rude. Brought my daughter, for her birthday and she cried after because the lady who did her nails was very unkind. I have been a few times and no one has been friendly but I thought they would be nice to a child. Never again will I give them businessServices: Pedicure
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May 2023 by Ingrid C
I’ve been here twice, once for acrylic and once for gel, and I’ve had terrible experiences both times. The customer service is awful, they’re very rude and act put off by having to do their job. My gel polish has been on 4 days and is chipped on almost every nail.Services: Gel manicures
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April 2023 by Shie DD
I think she doesn’t know the long and short, she cut my real nails way so short, I give her instruction cut it just a little bit, I told her many times it is hot when she was removing the dip but then she do it many times, they should know the friction when it will heat up, although she ask me if I’m ok there still compassion, I really lost my interest not coming back ??
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February 2023 by Lani C.
As soon as I walked in the salon I was so fast to get turned away with no positive greeting. She already looked annoyed when she saw me. There is only one lady that was working and she automatically told me she can’t. So I was kinda shocked by that I politely said okay and asked if they accept walk ins and how long was the wait. Because I could’ve waited. She told me yes they accept walk in’s but there were 2 more customers that was gonna get their nails done as well so that means she wanted me to come back within an hour or so who knows how long. Poor customer service.
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February 2023 by Charlene Ficklin
The customer service here is terrible! They are very rude. I realize that there is definitely some language/cultural differences and I have tried to overlook this. Several times I have thought that I would quit coming here because of the rudeness, but today was the final straw. The day before I had walked in and there was 1 customer (there is a sign on the door that says walk ins welcome) and was told I would have to wait 2 hours! I made an appt for the next day as I live 25 min away. I was 5 minutes late this morning for my appointment because of snowy roads and when I got there I was told someone had walked in so she couldnt do my nails. She was in the process of doing the other persons pedicure so she couldnt have waited more than a minute after when I had my appt.I will not come here again and would never recommend it to anyone. I have watched how they treat other customers and I myself have had several bad encounters. I cant believe they are still in business!coming because of the rude
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December 2022 by Alixe Ogden
Quickest pedicure I’ve ever had and not in a good way. Walked out with calluses still all over my feet and got about a 20 second massage. I was also shocked when my total was $49, knowing I could’ve gone somewhere else for around $30 and got way better service. The paint itself was done well so 2 stars for that.Service: Pedicure
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November 2022 by Julie R.
Excellent job on acrylic fill and gel color. The cat eye colors are great! Very friendly and quick.
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October 2022 by Kearsten Higgs
This place charged me $45 to remove my old dip nails and put new acrylic on with a specialty cat eye nail polish. They were rude while it took me a moment to decide what i wanted on my first visit.Then when i went in for a fill with the cheaper nail polish and a design on one finger from both of my hands. Again charging me $45 stating that for them to " shape my nails they charge me extra"As explaining how i wanted the two colors i chose on my nails they were rude and didnt agree with how i wanted my own nails designed.I have officially decided to go back to doing my own nails and never going to a salon.They talk behind your back, they leave your nails crooked, if you point out a thin spot on the edge of your nail fully knowing tomorrow it will break they only get angry if you ask them to fix it and they tell you they dont see what you do, and they get a secind person to come over and double check again saying they dont see what you see or they say it's because of how you chose to shape your nails.The customer service at this specific location is terrible and the workers are very rude. Ive been to a few of the different culture locations and this was terrible.I have sensitive nails and both times I went in they were rough and got irritated with me each time i told them it was roo hot or that i jerked my hand back. They told me i needed to relax more. How do i relax and stay friendly when they only continue to hurt me and get upset because they are hurting me.
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October 2022 by Carissa Niederhauser
Worst pedicure I’ve ever had. The staff was horrible. So impersonal and rough and cold. Water was cold in the soak. There was basically zero scrubbing of my calluses. They barely did any massage. Rubbed a bit with some gross oil for maybe 60 seconds. Absolutely not worth the money.
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September 2022 by Gabrielle D.
I've been here about 5 times and have gotten acrylics each time. It's always been a nice experience. All the reviews seem to say that the staff is rude but I haven't had that experience; they are not talkative but neither am I, I like to relax and be in silence when at a salon but maybe that's just me. They do ofc place your hands and fingers where they need to be but it was never in a demanding or frustrated way. The nails always come out good and they do them fairly quickly but not too in a hurry. I am pleased with this salon and the staff:)
