NAPA Auto Parts in the Ogden, UT area is highly appreciated for its helpful staff, wide selection of quality parts, and excellent customer service. Customers frequently mention how staff members go above and beyond to assist with finding items and handling tasks like changing wiper blades, often doing these services without extra charge. The store is known for its knowledgeable team that offers options, explains pros and cons, and helps customers make informed decisions without pressure. Many customers have had positive experiences, such as having a CV axle replaced smoothly or finding hard-to-locate parts like tie rod ends after searching elsewhere. The store is considered a reliable choice for both DIY enthusiasts and those seeking professional help. Customers also value the convenience of options like Ship-to-Home and NAPA Rewards. Overall, NAPA Auto Parts is seen as a trusted, friendly, and helpful store for auto parts and car care needs.
My experience was friendlier than most other auto parts stores that I can recall so they earn an extra star from the default '3-stars for corporate franchises' standard.
August 2024
Excellent location, always offering to help with finding items and with doing stuff that can be frustrating (to me) like changing out wiper blades. That kind of thing means a lot and keeps me coming back. Thanks!
June 2024
Has parts that most other auto parts stores don't have.
