-
February 2024 by Christopher Shawn Houck
Cory was awesome and helped me find the correct tire for my car. Ordered tires and arrived the next business day. When I brought my car in, the team was dedicated enough to stay after hours to finish the alignment.
-
February 2024 by aaron bates
When I arrived I was treated like a friend.They made sure everything was going smoothly. They did everything good
-
February 2024 by Jorryn Kilgrow
These boys are so silly!! I went in there just to see how honest they would be as my car was in mint condition and they tried to charge me 1700 for a cabin air filter and power steering fluid pump when the power steering fluid pump was just changed and they had me wait 3 hours. Dishonest mechanics who are just money driven and if they think you look like you don’t know anything about cars they will take advantage of you like dogs salivating when it’s time to eat HAHAHA honestly a joke of a shop
-
February 2024 by Dreamer Sepulveda
Sage is dope. He got me in and out within 5 minute's so I didn't have to miss the superbowl lol
-
February 2024 by Jake Williams
The manager was about to go home when I showed up and he stayed just to put new tires on my suburban very happy with the service and all the people working there. Will definitely give them my business again
-
February 2024 by Kelli Lundberg
We were on our way home from a weekend trip and our car started making funny noises. They were able to get us in within 15 minutes and diagnose and fix the problem within an hour and a half. Pep boys for the win!!!
-
February 2024 by bbies1973
The best service I've had from someone who couldn't help me.Long story short, I blew a trailer tire on my way down I-15. Stopped in here because it was the only place open on a Sunday. The manager, Sage, apologetically told me where I could find the tires that they didn't have in stock, allowed me to park my trailer in their lot while I went to get them, and finally offered to help me change it when I returned. When I tried to get him to take some money from me for the use of their lot, or at least a rental fee for the tool he let me borrow, he refused it.
-
February 2024 by Daniel Sabo
Wonderful, knowledgeable team. Answered every question I had with patience and professionalism. My sports car definitely gets around better with the sll-season tires they put on. Is a pleasant and efficient experience.
-
January 2024 by Jessica Moyes
My daughters and I were traveling through and had our alternator go out. I went online and was able to make an appointment for the next day at 11am. I called as soon as they opened at 9 to confirm they could do that work and an estimate of time. I was told no problem and it would be about 2 hours. Once we arrived at 11 I was told they were down a tech and it would now take more like 3 to 4 hours. I said that’s fine and we walked around the area trying to kill time till our car was done. 4 hours later, I had to call them because I still had not heard anything and was told they hadn’t even started working on it yet. I reminded them we were not from there, had nowhere else to go and no other transportation options, and kept getting told I was a priority and they would get to it. I could not get a clear estimate on when the car would be done. It ended up taking 10 hours till the car was done…… It was 9pm at night. After wandering around for 5 hours, we then ended up waiting in the pep boys waiting room for 5 hours. There was no comfortable place to sit and the restroom had no toilet paper. I still cannot understand, why we had an appointment at 11and they didn’t even START working on the car until after 7pm….. it was beyond frustrating and infuriating. This was my first time going to a Pep Boys and I will NEVER use them again, even in an emergency. If they had been upfront and given me a clear expectation of the timeline they were looking at, I could have made other arrangements, but no one could do that.
-
January 2024 by Michael Davis
I was very pleased with they way we were treated and the proffessionalism of the team.Great job!
-
January 2024 by Jj Ss
I was so upset for the service cause they never fix my tired I take cause one my tires was getting flat and they live it the same way and I take back and they tell me tha they fixed but I didn't believe cause my tired have nail was is in there for a least a month and they tell was nothing when I take it
-
January 2024 by Tanner Kimble
Fast and friendly
-
January 2024 by R&R
Excellent service!!
-
January 2024 by Hunter Morris
Came in to get 3 of my wheels re balanced only had to wait an hour but to my surprise the guy that was helping me said since I was waiting for awhile it was all good no need to pay. Great customer service will come back ??
-
January 2024 by Stacy Averett
The shop manager went above and beyond on getting my vehicle serviced done on my struts and shocks! He stayed late Evan after the store closed to get my vehicle back to me when promised. Very satisfied customer.
