Pure Oils Newgate Mall is a vibrant store known for its helpful and knowledgeable employees who create a positive shopping experience. Customers appreciate the friendly atmosphere, with staff who take the time to engage and assist them, making each visit enjoyable. The store offers a variety of products, although some items, like white sage bundles, have drawn critique for cultural sensitivity. Overall, the store is a favorite stop for many, providing fair prices and a welcoming environment that keeps customers returning.