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April 2025 by Blake Smith
Chandler helped me out
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March 2025 by David Nye
I just wanna tell Cody from Sherwin-Williams. Thank you for taking care of us on any epoxy that we had purchased through you guys for some reason we didn’t get the mixture correct and these guys were phenomenal. They stood behind their product 100% and took care of us on an epoxy that is about $1200 per 5 gallon bucket. They ended up giving us 25 gallon buckets for free these guys have a customer for life. Thank again!!
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February 2024 by Tammy E.
The lady was able to match my paint perfectly with only a few paint chips. Very friendly
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February 2024 by Christopher Slaughter
They are the best they know there stuff. Always go to the paint store for high quality paint.
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January 2024 by Trever Braunberger
I have had nothing but great experiences here! Channa Case is always so helpful and knowledgeable. I'm so grateful for the customer service and the quality products I received from this company! I love Sherwin-Williams partly because of the employees!
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December 2023 by Tyler Walton
Had a great experience today
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October 2023 by R Hampton
Friendly, helpful, knowledgeable.
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October 2023 by Hannah Wheelwright
I can’t remember the other guys name but him and Austin were super helpful in resolving a mistake made from another worker in matching our paint color. They were super willing to take the can back and do the correct color and even gave it to us for a cheaper price since it was on sale that day. Way above what we were expecting them to do.
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September 2023 by Bear Reed
If I could give it 10 stars I walked in I was greeted. I had a gentleman name Austen come and help me look at colors and help me understand things that I was looking at and the difference in quality also help me with some wallpaper styles and where to look and how to order great experience overall amazing customer service
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July 2023 by Abel Torres
People there are awesome
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July 2023 by Tammy Espin
The lady was able to mix the paint color I needed even though they didn't carry it any more. She was very helpful
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July 2023 by Jaye Hitt
Refused to paint match. Said I needed a piece the size of a quarter. I own a ruler, the piece I brought in is 1.2 inches across. A quarter is .955 inches across. I pointed this out and then the guy said 50 cent piece. Very unhelpful
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April 2023 by Robert Schock
They don't do automotive paints at this location
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January 2023 by Barbara A.
The SW store where I used to live, carries wall coverings. There are well-lit tables at which customers can sit and look at the many sample books, and order the products from the store. They are delivered to the store, and the customer can pick them up there. Wallcoverings are a large part of their business, and the employees are always friendly and helpful. I moved to Ogden, Utah, and have been decorating my home, so I called the SW on Wall Ave in Ogden to ask about wall coverings. The man I spoke to was rude and very emphatic about the fact that they do NOT order the products; I would have to do that online. I thought he was awfully abrupt, and I don't mind ordering online, but I went to the store anyway, to look at their books. There were only about 8 books, but no place to sit and look at them except a poorly-lit nearby small counter. A woman approached me after I had been there for about 20 min., but she was obviously irritated that I was even there, didn't look at me, and was pretty rude. She answered my quick question as she was walking away. Basically telling me, "We don't do wallcoverings"! I didnt need help, but a good employee would have offered to help with pricing, etc. Why offer a product in the store without any customer service??? They honestly should just eliminate that product from the store. I walked around the small store just to see what they had. I was looking for wallpaper paste; never found it, and no one asked if they could help. I noticed that most of the employees were less-than-friendly to the customers, and the only customers I saw them spend any time with were a couple who were looking at a very expensive professional paint sprayer. Made me think that these employees must be paid on commission, but it doesn't excuse their lack of personality or willingness to engage with customers. I don't know how this store stays in business, especially since you can buy Sherwin Williams paint and supplies at Lowe's. I won't be back.
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November 2022 by B T
We went into Sherwin-Williams to look for the paint to do some accent walls in our home. We met Teri, who was very kind, patient, and knowledgeable. She explained things well and helped us put together the look we were trying to achieve. It's nice to have someone like her help us; she was genuine.