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December 2025 by Randy Whaley
Amy was amazing to work with. She showed us all our options and answered all our questions. She was very patient and stayed late to finish the sale.
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October 2025 by Alan Larsen
The sales person ( Amy) was very helpful.
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September 2025 by Linda Jones
I've had my bed 2 years in approximately 5 months. And the pump for the bed has stopped working properly. Called the main company three times. Talked to people that used AI to communicate which did not work well, and did not understand the problem. Finally asked for a specialist which is the new word for supervisor who could care less about my problem. They obviously know that there are problems with a bed after the first year because their warranty even though they tell you it's 15 years is not. It is only one year and then then on year two there is a 65%, more than half, percentage that you have to pay if anything goes wrong with your bed. No matter how many different things you get to protect it, which I did. I paid over $5,000 for my bed. It is only good for 2 years in a few months. Do not invest your money in a bed that they will not warranty.
The company knows that it has problems after the first year so that's why more than half of the warranty is taken away from buying this overpriced bed because it doesn't work for more than a year properly.
Again, I warn you do not invest in Sleep number beds. They do not stand behind their warranty.
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September 2025 by Sticky Bandit
This company has turned the simple act of blowing air into a mattress into an extremely complex task that requires the internet, WiFi, an overly complicated remote, cell phone apps that don't even work with modern phones, remote instructions and/or quick start guides that are useless and don't match the products. I still don't have air and am tempted to just use my ryobi air pump to pump the dam thing with air. Talk about over engineering the hell out of something to the point of making it useless!
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August 2025 by Jill Tierce
Kevin is awesome!! Very knowledgeable and gives you enough time (and space) to make decisions. The bed is AMAZING!! Already sleeping better!!
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August 2025 by Kelly Ricks
I only wish that you could make your sheet and bedding, stuff more affordable. After all the money a person spends on a bed it would seem like a drop in the bucket for you guys. Other companies are offering pillows, sheets, pads everything with them and they are quality beds. I’ve done a lot of Research, but I simply went with the sleep number because I have hip back in the shoulder problems. I thought it would be the best option for me however, time will tell if it does by giving a real test of time.. Could be a lot better and more competitive on your pricing I noticed there was No one else that came in the whole time we were there if your bedding was priced a little more appropriately I’m certain that there would’ve been at least a few other customers come in and we were there for quite some time in a very busy commercial neighborhood no else came in the whole time we were there And we were there for probably two hours
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April 2025 by David Sagoe
Thank you Amy and Matt for getting me a bed that I can enjoy and get the best sleep of my life!
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January 2025 by Trish Weyman
There was a lot of good info shared by staff and I got to try different options without being rushed I purchased my bed only down side is I won't get it until march
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December 2024 by melanie wilcox
Your sales associate was wonderful, but she was the only one in the store on Black Friday at 4:00! Probably not a good idea…
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November 2024 by Grace Tuffour
Great customer service. I liked their options, but later decided it wasn't for me, so they gave me a full refund
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May 2024 by Dea Hyips
We bought a mattress that turned out to be really bad and seemed faulty. We went to two branches in Ogden and Farmington. At both places, they said it would be no problem to return it if we didn't like it. However, they forgot to mention that we would be short $500! This is disappointing, and it's a shame that the people working there weren't honest.
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May 2024 by Smitty
The management at this store went above and beyond to help me with my issues with product delivery and quality. If you want a place that will keep you, as a customer in mind, this is the place to go.
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April 2024 by Bob Nightingale
Love the sheets and pillow cases. We tried going with Amazon to save money, but the quality was not nearly as good as yours. Sometimes trying to save money results in spending more money.
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April 2024 by Keith Reichert
very professional and clean store!
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February 2024 by TAMARA CARLISLE
They set up the bed nicely and showed me how to use it. To bad the beds adjustable motor to adjust the firmness of the matress broke down and I have to pay to replace it. to pay to