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November 2023 by Russell Thornton
This store and staff are great to work with! Everyone was super friendly and knowledgeable about tmobile services and deals. I was greatly appreciative of all the help I received and will definitely return to this specific store because of this. Thank you!!!
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November 2023 by Diana Castelan
I highly recommend this store. Their staff was friendly, knowledgeable, and efficient. I was in and out of the store with what I needed and they had the accessories needed for my phone. I'm definitely going to tell my friends and family to go to this location
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October 2023 by Joseph Hovley
Pretty horrible customer service. My wife tried to get a screen protector as a part of her 360 protect program. Never had a problem at the Riverdale store. They said they had to mail it me. Well I’m going out of town and that’s not helpful. Don’t go to this location.
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September 2023 by Trevor Covington
Anna was so helpful and kind! She replaced a sim card that wasn't working. She also setup an Apple watch with it's own cell phone plan. I was at this store about a year ago and had a really bad experience. So, I didn't want to go back, but I read some of the recent reviews and they looked good. So, I figured I would give it a try. Very glad I did! Thank you so much for all of your help Anna!
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August 2023 by Nora Bangerter
The service is not as good as we had at the Newgate store. The agents here are not as knowledgeable. We are having a lot of problems and when I called the guy didn't know how to help or even if I have apple support.
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July 2023 by Syd Starley
I like T-Mobile’s customer service. The are knowledgeable and kind.
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July 2023 by Eli W
sean and kobe were super helpful and friendly. definitely recommend, top tier customer service
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March 2023 by Toni Palmieri
Tedd and Dallas are absolutely amazing! They helped us get new phones and laid everything out so we understood our bill! Will continue to go back to this location! Thank you guys!
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February 2023 by Barrett Thomas
Tedd was very amazing in helping me upgrade my phones and getting great deals though T-Mobile!!
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February 2023 by Mary Cornelsen
Good products but did not have what I wanted. I need a clip on Bluetooth microphone, but no one seems to carry them.
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February 2023 by Judy Patterson
I love tedd, ge got us everything we needed and set our watches up. He us the best
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February 2023 by Adrian Gongora
Ted & Brian were absolutely amazing , very knowledgeable and helpful. Made my trip to the T-Mobile store an amazing experience I will definitely be coming back .
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February 2023 by Gabbriella Martinez
Tedd and Brian were great, very helpful. I will recommend this store to everyone
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December 2022 by Calvin Kelly
Don't go to this location. They are rude do not care about customer service. All they want to do is sell you a phone... if you are there for any other reason they will have no clue how to help and tell you to call 611. Don't waist your time order online...
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November 2022 by Diana Brammer
If I could give no stars I would. This store messed up in shipping my phone they forgot to put in their address correctly. I still don’t have my phone and I’m paying for it still. We have spent at least 8 hours on phone calls. This has been a joke and at this point I don’t want to even change my service to TMobile. Worst customer service and people not owning up to their mistakes.
