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December 2024 by riley fair
Would never use tanner again, have had 3 transmissions with tanner installing them, it’s gone out one more time and I had to go to someone else I could trust with my caddy. THIEVES, and do not honor the nation wide warranty they sold me…..
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November 2024 by Tony Book
Came in without an appointment they squeezed me in even though they were swamped! Don had me in and out in a flash for a simple fix with a smile the whole time, give that man he made a return customer!
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October 2024 by Joedy Anderson
This place is a joke. They say they are very good. So I had them rebuild a transmission. It didn’t last two weeks. Brought it back they went through it again. I paid them for a second time. This transmission went out in one week. Paid over 5000 dollars for a transmissions and still I ended up with an broken down truck!!!!! Don’t use these guys.
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October 2024 by Alex S
Absolute crooks. I had an awful awful experience with Tanner Transmission. DO NOT GO HERE!
I had them replace my clutch and replace the transmission fluid.
After getting my car back, the transmission cooked and seized on the first drive. I had it towed back to them and told them I think they sent me away with an empty (no fluid) transmission, and I asked to watch them put it up on the lift and pull the plug to see if it was dry. They wouldn't let me into the garage to watch, but returned with a video showing them pull the plug and fluid come out. Based on how they acted and treated me, I strongly suspect that they found what I said to be true, added fluid, and took the video.
Regardless, a perfectly fine, 80k mile manual transmission came into their shop, and completely fried less than 50 miles later.
They refused to take any responsibility for this. The manager, was very combative and mean.
Read other people's reviews. This place is trash. Go elsewhere.
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October 2024 by Facekicker
They've had my car almost 2 years over a bad "new" transmission that they installed and was bad from the start. Millions of excuses while my car rots in their parking lot waiting for their warranty fairy to come by.
Update: got my car back with a broken dash board, broken radio and dash kit, and my glove box contents emptied on the seat.
Still not driveable either.
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January 2024 by Ross Butac
Don,Was very helpful drove from Oregon to Idaho all the way to Ogden saved me from having a rental.Very knowledgeable of transmissions.I highly recommend their service.
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December 2022 by Marlene Harlow
Didn't fix the transmission. Brought it back many times. Once it had to be towed in because it burst and bled out. Take your money somewhere else.
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March 2022 by Brandi Pembelton
They had my truck fixed better than ever, would differently go back
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September 2021 by Brent Beardall
Had to have total transmission replacement and while it was an adventure, at the end of the day they stepped up time and time again to over communicate an finally get to a resolution. Now the car runs like new. I would use them again. Love to support local business and good people.Service: Transmission
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July 2021 by Beverly Summers
The owner Blaine Tanner one of his employees wrecked our RV and Blaine was shady about his insurance info wouldn't give me any information on Monday he had submitted the claim. We still hadn't heard from his insurance which I know would be very quick on a claim so I called on Wednesday. Explained I would like to exchange insurance information and I told him mine and he still wouldn't give me the info. I then explained that the RV is our home that we just bought it to move from 6400 feet to a very low elevation that I had already been put on oxygen and it was important to move this along. And told him it is illegal to withhold his insurance info and I would call the police and get a lawyer. He them said Farmers and then I then really know Farmers was not known for slacking on insurance claims. He then said I was cussing and bring rude for calling him out. Well still nothing on Friday so I called Farmers that little weasel owner didn't put the claim in until Thursday Farmers said. Ignorant and shady not to mention he gives his employees disconnected numbers to give out for His Blaine Tanner. Well I wouldn't suggest this place because of the insurance guidelines the owner abides by.
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June 2021 by Ro Lene P.
The back story is that my friends had the Roy Tanner Transmission do a full flush and service on their 2006 Honda Odyssey a 1000 miles ago. When i was changing the driver side half shaft the oil that came out of the transmission didn't look good very dark and used. So when i mentioned it to them they told me about the trany service. I looked the drain plug, fill plug and upper oil filter over and could not discern any witness marks showing that they had been used. So i sent my friends back to ask about it and the two tech on site were very unprofessional and rude. Instead of trying to solve the concerns they got very defensive. They also told them that you can't change the filter in that trans which is partially true. the main filter is not serviceable but there is an upper one that is. So funny they would charge them for a filer and then tell them you can't change it. I would not let these folks touch anything i own!!!!
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May 2021 by Keziah Campbell
AN ABSOLUTE NIGHTMARE!!!!!!!!!!!! $7000 DOLLARS LATER STILL DEALING WITH SAME ISSUES. WARRANTY IS A JOKE AND THEIR WORK IS POOR AND SHADY. THEY WILL TAKE A MONTH TO "FIX" THE TRANSMISSIO ONLY TO STILL HAVE ISSUES FROM POOR WORKMAKSHIP! THE OWNER WILL GIVE YOU RUN AROUND AFTER RUN AROUND AND UNLESS YOU SIT IN THE SHOP YOURSELF THEY WONT GET ANYTHING DONE!!!! SAVE YOUR SELF MONEY TIME AND STRESS AND GO LITERALLY ANYWHERE ELSE!Service: Transmission
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March 2021 by Rick Bacca
BEST transmission place. Great people. I would recommend them to everyone who has transmission problems.
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November 2020 by Brianne H.
Took my car into the shop because I thought I was having problems with my transmission. They did a free inspection and found that some of my connectors were really dirty and causing some problems. They cleaned them off for me, no charge. I was a little hesitant to take my car here because of the bad reviews, but they Took really good care of me and my car is running smoothly.
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September 2020 by Josh Eldridge
Still experiencing the same issues after a rebuild. Won't return my calls.