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December 2023 by Jack R.
Fly High is a cool place to go with fun attractions and solid trampolines. Unfortunately this park is poorly run and employees lack both first aid skills and communication skills. We had an unfortunate incident and their response time to call paramedics was inappropriately slow. Safety protocols were not followed and employees didn't have an EAP, or chose not to follow it.
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September 2023 by Britney Hunter
We love Fly High! There's something for everyone here; the staff is nice and the facility is clean. They are also always trying to make improvements to an already great trampoline park and they listen to customer feedback. With Halloween around the corner, October is a fun time to go- their decorations are great! We will most likely do our next birthday party here.
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September 2023 by Bill Ballard
My family and I love coming to fly high! We love the memberships ❤️ great deal. My kids have the best time, everytime we come to play! Either it be with friends or family date night. The employees are beyond kind and jump to help. Very clean and kept up! Amazing food ?!!! One thing at our old jumping place in WA they did for members was that with a membership we got a discount % off for the food bar. Also thank you for changing school hour's ? (love the new upstairs level for lils)
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September 2023 by Rachael Serrano
?Fly high ?? trampoline park in Ogden is our go to place there is something for everyone? ?from our 2yr old? all the way up to our grandparents? looks on their faces watching all their grandkids?? ?? have so so so much fun..... and the staff are super fun and friendly great customer services.?? Kids have been there for birthday parties??? and for just our family fun days?? this is our place of choice. Definitely five star ⭐⭐⭐⭐⭐ and definitely highly recommend for family fun??✨....... Especially for a parent like myself of 6?????? who loves to see the smile ?? fly high trampoline park? brings to our big family ❤️ ?
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August 2023 by CharleneMarie Ballard
Tonight was a very fun night but right before I left at 7:30 I realized I had lost my daughter's glasses that were hanging off my shirt but I had to get these two friends of my daughter's home by 7:30 and there was no wiggle room so I left my number at the front desk. Said I'd be back in 10 20 minutes tops to start looking. It was an hour before closing or so and I rushed the kids home, came back, looked and looked and looked and looked. Then two amazing workers were looking to. I think her name one of them was Allie. She had a beautiful personality and just so caring and so kind and generous. Then the lead manager came up. Jason and oh my god he saved the day. My daughter has horrible vision. She is dang near blind like legally blind and school starting up. I was in tears after about an hour of looking and just started cussing myself out as a bad parent and he noticed he came over. He immediately got into the ball pit and started digging around like no other and then he goes. You know I'm going to go look at the cameras and I will watch every step you took and everywhere you went and I will help you find them. He kept his word many came back after a little bit and said I followed you around on the camera and you had him here and this one area he pointed out and then he goes. You went around the corner came back and they were gone so we started looking in just that specific area and still couldn't find him. So he went back to the camera again and did it in slow motion and he saw a spot that he thought maybe I had leaned over and they fell in. He went and looked and he found them right at like 5 minutes past closing. They didn't kick us out. They saw how upset I was and said they were going to deflate stuff so that way it would be seen easier. And this man I mean a man among men like amazing saved my day my week my mom. What money I do have in the bank account for school clothes, school supplies and my daughter's birthday coming up. I was like great that's going to go towards classes. We don't have medical wonderful and he saved everything and then I've got to say the people up front that do the memberships & you in have been a godsent. Things got mixed up and they get it fixed so fast. They're just on top of it at fly high. They have great leads great management. Just great workers all around from the concession. Stand to the cashier up front to the workers walking around on the floor. I truly honestly cannot say anything that I dislike about this place. Honest to God. We've been there about 8 9 times We ended up getting a membership on Monday and I'm going to tell you what we're going. Any chance we get? And I'm going to get a winter membership just because of how amazing the people that work there are. I mean the place itself is amazing. It's clean. It's ran properly. It's just all around. Amazing 10 out of 10 top notch
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August 2023 by nicole white
I truly cannot say enough good things about this place. The workers are amazing. The management is top notch. The place is clean. If you need help to help you in any way shape or form they can. Jason, the management holy moly wow amazing 20 out of 10 like he is above average by a mile and a half. Allie. I think her name is tonight. She worked on August 16th and she did closing. She is truly the sweetest. Kindest funniest caring amazing person. They have other people up front that are so funny and kind and know how to make you smile when you're stressing. I lost my daughter's glasses tonight. They took from 7:30 till 9:05 to help us look past closing and just they found it. They watched the monitors. They slowed it down. They followed where I went and it took a while but they ended up tracking down the glasses that I was holding on for my daughter and she's staying nearly blind and she would have had to start school without them or I would have had to take it out of her birthday money. Her school clothes money her school supplies money because we don't have medical yet. We barely just moved here. We are not settled and I was freaking out and Jason saw it and Ally or Alex is her name. Saw it and a couple other workers saw and they all just jumped into help but I got to say Jason went way above and beyond and so did the young lady and she said next time we come by she wants me to remind her about my daughter's birthday and she's going to do a little something. I mean they just really go above and beyond here. I'm So impressed by how they run their business from the crew to the leader to the management to how clean it is to the concession stand. Just everything you can think of on my youngest daughter just for the heck of it was following around one of the workers. She's four and she's like I can help you do this. I can help you do that and I can't tell her no go. Have fun helping. It's fun so she helped out on the young lady, Ali or Alex. I cannot remember her name. She did closing tonight August 16th. She went above and beyond and then even asked if my daughter could have a treat and she got my daughter a fruit roll up and it just made my mommy heart so happy because my mommy and daddy and them helping find the glasses helping keep my 4-year-old occupied and happy and just we've been there about 10 times and I've never had not even an ounce of a bad experience there. I really truly cannot say enough about the whole staff in general and Jason. Oh Jason, Jason truly amazing. One of a kind management. This would have never gone down and Washington at boom shaka/defy. They would have said right your name down. We'll get a hold of you later 6 months later if they would have found it even the next day. Even if I went in daily as a VIP with my youngest daughter when my other daughter was at school they wouldn't tell me they found it. I lost something there once it took him 6 months to tell me. Oh by the way we found it the day before. I just I really can't say enough about how far they went to make sure my daughter got her glasses back watching the the cameras watching everything just slow mowing it to see if they could see it on my shirt like just everything like I cannot say enough but I'm going to shut up cuz I could literally write a book about how amazing they are and I cannot wait to get our membership. I'm going to get my oldest and youngest of membership most likely middle of September end of September so that way they have something to do through the winter and all the snow here cuz we are so not used to the snow or from Washington. We're used to rain so we are so grateful to have a place like fly high and the workers that work there. You guys are amazing! Thank you beyond words from a crazy mama who almost lost her mind tonight over glasses with love
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August 2023 by Rylee P
The customer service is amazing here the employees are always trying to interact with the kids and make sure they have a great time they are so nice and they will open any attractions if you just ask
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July 2023 by Cassandra O
This is such a fun place for kids and families to go. Always clean and well kept. The reason I’m leaving four stars is because they do not have enough staff to run all of the areas. Also, this place is basically ran by nothing but teenage kids, so service is slow. However, the trampoline pass is such a great pass to have. It’s an affordable pass that you can get a lot of use out of. My daughter absolutely loves coming here. We usually go here when she has a sleepover and they have so much fun jumping.
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July 2023 by Jenny Clawson
There is an awesome addition they just finished. This is in addition to n already excellent trampoline park.
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July 2023 by Ashley R.
I happily get this place five stars I've been to a lot of jump houses. This is the cleanest jump house! The employees are happy and friendly, and it made for a great day for my kids and I! Highly recommend this place :)
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June 2023 by Christine J
We booked a party package. This place was super fun, I will be joining my kids the next time we come. The party host was courteous and quickly got to anything we needed. Felt bad, lots of stairs to go up and down. Pretty clean place, first aid person on staff. The few things in disrepair such as an extra set of stairs and the elevator would have been helpful to my husband who was on crutches. I may not have booked the birthday party here had I known.
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May 2023 by Melissa Bouwhuis
This place is wonderful. Kids had a great time and 2 hours is more than enough. The concession stand I wasn't impressed with. The people were nice. However, they took a long time to make nachos, fountain drinks were flat and not cold, and the Gelato didn't have any ice cream. I would go there again, but would try to stay away from the concessions.
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May 2023 by Georgiann Parkin
My grandson and I went to Fly High May 5th for the first time. I took many pictures of my grandson having the time of his life flying through the air. Before we left my phone fell out of my pocket unaware. The staff found it and kept it safe. I emailed them the next morning and they promptly responded they had it. It was joyous to reunited with my phone. Thanks Fly High for being safe and honest! We shall return! Sincerely, Georgiann Parkin
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April 2023 by Lanae Varner
We love the parents and tots time here! All the workers are so friendly and good with the little kids. It is so fun my kids never want to leave.
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April 2023 by Lindsey E.
Clean facility and awesome staff. The kids you have working on Sunday were very delightful, rare these days!
