Utah Gem Gallery is a knowledgeable and friendly business that offers expert guidance on gemstones and jewelry. The staff, including Matthew, is passionate about their work and provides thorough education on gemstone identification, quality, and value. They perform detailed analyses, such as spectrometer tests, and can verify whether gemstones are lab-created or natural. The gallery is not a walk-in establishment; appointments are required and can be booked in advance through their website. Customers appreciate the free consultations and the time spent educating them about their gems, often lasting over an hour. The team is also helpful in providing advice beyond gemstone appraisal, such as assisting with issues related to auctions. Overall, Utah Gem Gallery is highly recommended for anyone seeking honest, detailed, and friendly service regarding loose stones and jewelry. Their commitment to customer education and transparency makes it a trusted resource for gem enthusiasts.
Man he is super knowledgeable and friendly. Great quality service. The only downside is he only takes appointments so make sure you book one on the website before your visit.
January 2024
Love the customer service here they are very knowledgeable...and kind and considerate.
October 2023
Great experience, very knowledgeable & professional. I would highly recommend. Thanks very much for all your help!
