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January 2024 by Chad Baker
The pharmacy is terrible, especially if you have to go inside. Also the staff in the pharmacy are very rude. Also they make up their own rules whether to give you your prescription (even when you have a legitimate doctor's written prescription!) How is that even possible? I couldn't believe that I couldn't have my prescription filled on a Saturday because the pharmacist took it upon himself to not fill my much needed prescription because it wasn't a weekday. Unbelievable I know, but true.I have now taken my business elsewhere.
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December 2023 by Jeremiah Anglin
Great! Fast and friendly crew
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November 2023 by Tanya ODell
I've reported them to the DEA. I suggest you do the same if you've had similar experiences. These people need to be stopped.-THE WALGREENS ON 12TH AND WASHINGTON IN OGDEN HAS SOME SHADY STUFF GOING ON. I'VE HAD 2 VALID PRESCRIPTIONS, FOR CONTROLLED SUBSTANCES, DISAPPEAR INTO THIN AIR. I WAS TOLD THEY WERE EXPIRED, WHICH WASN'T TRUE, VERIFIED BY MY DOCTOR. WHEN I GOT BACK ON THE APP TO REQUEST THEM FILLED, THEY WERE GONE. WITHOUT EXPLANATION. I'M NOT THE ONLY ONE THIS HAS HAPPENED TO. THIS PHARMACYS REVIEWS ARE FULL OF THE SAME STORIES. NOT ONLY THAT, BUY THEY ARE CONDESCENDING AND JUDGEMENTAL AND ACTUALLY TELL YOU THAT YOU DON'T NEED THE PRESCRIPTION. WHY? THEIR OPINION SHOULDN'T TRUMP MY DOCTORS TREATMENT PLAN. THEY NEED TO BE INVESTIGATED,, PLEASE. THEY ARE PLAYING WITH PEOPLES LIVES. THANK YOU.
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November 2023 by Barbara Frances
The pharmacy gets a call, picks it up but immediately places it on hold. It will start to ring again but rather than someone answering it, they pick it up and put it back on hold without saying anything. This is repeated continuously until either you hang up or they drop the call. I have nothing against the staff. They’re overworked and underpaid. However, Walgreen’s Corporation is obviously fine with receiving such low ratings because it’s been this way since they acquired Rite Aid several years ago and done nothing to improve.
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November 2023 by Mirela S.
Wish I could give less than one star. DO NOT use this pharmacy. I made an appointment for two vaccinations at 4:10pm and didn't end up leaving the place until after 5:10pm. Seeing people come in and out while I was waiting. After being patient for over an hour I walked up asking what is happening and one of the ladies said "sorry but I wasn't the one helping you".... It took them about 20-25 minutes just to "check me in"... they looked confused and inexperienced. Which made me worried. Since I had the appointment made, and was waiting for a long time, I should have been priority. That was not the case. They helped other costumers while keeping me waiting.... So unprofessional. I usually don't write bad reviews, but this was beyond terrible customer service. I will be using other locations in the future. There is a reason this place has a very low ranking. AWFUL!!!!
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September 2023 by Megan uscilka
Pharmacy is the literal worst. I had a script my doctor sent in on Wednesday, it said in progress online for the last few days, I called today (Saturday) and was told they’ve been out of that med since September? Yet the pharmacy couldn’t let me know on a day where my doctor could do something… like the day the script was sent in.Have filled my prescriptions at Walgreens my entire life but will definitely be getting my medications somewhere else from here forward.
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September 2023 by Janet LaRue
I am google review the PHARMACY, and the PHARMACIST. I give them a Zero star. Was on hold for over 20 minutes to speak to the pharmacist, and when I finally did speak to her she was zero helpful and refused to look things up, and was argumentative in regards to me being on hold for so long, hello my phone tells me how long I have been on a call, and when I am listening to hold music, I'm pretty sure that means I am on hold!!. Don't argue with the customer, customer is always right.
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August 2023 by Chris Ward
I made a vaccine appointment online. The vaccine counter was closed, so I waited in pharmacy line. They took my info. After all that, the days they were out of vaccine. All told, 45 minutes wasted. They should check if vaccine is available before taking appointments.On my way out, I stepped into an uncovered (except for the grass growing over it) sprinkler valve box. Could have easily been an injury.
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August 2023 by Elida Y.
Poor service. There has never been an easy pickup from this pharmacy; there is always a difficulty. Furthermore, they never answer the phone. I've previously been on hold for well over an hour with no results to show for it. You should go somewhere else. Even though the drive is longer, it will save you time.
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July 2023 by Gabriel Hernandez
Is really sad to see, when the staff it doesn’t care, I got an injury verily walk, and drop some prescriptions to filled, said 30 mins, and also as for restroom that is close, asked for the key to opened and other staff member say is close and they can do nothing; right a few minutes like 9:02 with the gate still open said there are close, usually Walgreens notify by text or call that the prescription is ready, not in this case, Sad, the true is me going to bed without my medication,
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July 2023 by Jacq 000
If I could give less than one star, I would. This is by far the worst Walgreens and pharmacy I have been to. The customer service is nonexistent each and every time I’ve come here. They never have my prescriptions ready when I come to get them, usually they’re from instacare so I know they’ve been called in. On 6/20/2023 specifically, Ana the pharmacy tech was extremely rude. When asking to verify my address, I was trying to give it and she interrupted me. Overall her customer service was awful. Do better walgreens.
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July 2023 by Karina Mendoza
Definitely do NOT recommend this pharmacy at all. I was thinking to transfer my meds here but after waiting over 5 hours for 1 medicine of 7 pills to be filed, I’ve had it. I had to fight to get my meds done. The pharmacy was not helpful at all. Do not go here unless you want problems.
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July 2023 by Jason Hearne
Ana could use some guidance on customer service. She interrupts mid sentence, no greetings, no byes, no smile.Besides the employee this place always is slow to fill prescriptions. My order was submitted 2 hours ago and not ready??
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July 2023 by Erik Holmes
Worst, most incompetent pharmacy I've ever been to.In the past I've caught them stealing pills pills from my prescriptions.Today they just closed the drive through and left while people were in line waiting.They are also the slowest pharmacy you can go to in the city.Total joke.
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June 2023 by Maren B.
The worst pharmacy ever, who cares that you're short staffed. People need medications and can't afford to wait five plus hours for it to be filled. Because this place is so bad at filling my prescription I'm probably going to have to miss more work than I wanted to because I'm really sick right now and need my antibiotics. I've been sitting for hours now in incredible pain because I don't have my inhaler. Please hurry up and do your job correctly. Also the woman who answered the phone for me today was extremely rude and kept hanging up on me even though I wasn't done talking. If you don't like to work here that much maybe they should just shut this pharmacy down since they don't do anything for anyone.
