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September 2023 by Miroslava Leyva
ATMs never work
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August 2023 by Daniela
I’m very disappointed whats the point of owning a bank when their customer service is awful and so unprofessional there policies are awful just everything. Please do yourself a favor and don’t go here.
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July 2023 by Patrick Eyre
Wells Fargo Bank is so much better and it has more features with the debit cards like tap to pay Even with the ATMs which Zions Bank does not do
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June 2023 by M Mc
Horrible customer service. They charge $5 just to cash their own checks.
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February 2022 by Chris Kesler
Look, I like Zions Bank, they are local and make it easy to talk to a real person. But seriously their technology is garbage. Their website is terrible, their mobile app is terrible. I have a business account with them and I was reconciling my transactions on QuickBooks in preparation for taxes. But guess what, you can't see check images online on anything older than 180 days or a limited number of transactions ago. So, I called, and you have to actually order each check image you want to be printed and mailed to you at a price of $3.00 an image! What?? Are you serious? That would cost me hundreds of dollars to find out what was on those check memo lines or who they were made out to. This is unacceptable. I can see check images years back on Wells Fargo's website. Buy a few more hard drives for your servers for crying out loud, it's not like a black and white low-res image takes up much space. You already have them somewhere if I can order re-prints. Is it on magnetic tape? Microfiche? This is ridiculous.
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December 2021 by Tristin Resinger (AkuaAllure)
Called because our title company in MI sent us a check instead of a wire transfer and our bank doesn’t have a branch here. Said they could get us in at 2:30. Should up at 2:20 and got told that someone went in ahead of us and it would be 40 mins or we could make an appointment which is what I thought I had done. won’t bother going back.
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December 2021 by Z
Checking deposit slips are always empty outside. It is 11:50 AM and all 4 boxes are empty? Seriously? A few people have mentioned multiple times that they are completely empty (pretty much always).
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August 2021 by Steven Paul-Smith
Thieves!!! They want to charge $10 to exchange 20 euros which converts to about $13 if you don't have an account. I get there being a fee but that is insane.
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January 2021 by Tristin Resinger
Called because our title company in MI sent us a check instead of a wire transfer and our bank doesn’t have a branch here. Said they could get us in at 2:30. Should up at 2:20 and got told that someone went in ahead of us and it would be 40 mins or we could make an appointment which is what I thought I had done. won’t bother going back.
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May 2020 by Universal Insurance Ogden
their service is terrible they don't answer the phone and if you leave a message they don't return the calls
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April 2020 by Hector Decena-Vazquez
I had a zions national bank check and they still charged me 5 dollars to cash it...I was seriously thinking about opening a bank account there but after this....never mind ...But I will get my money back
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January 2020 by Sofia Hernandez
They have a good customer service
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April 2019 by Kyle Wade
Had an awful experience with the Fraud Dept putting an unnecessary hold on my account. The in Branch employees were absolutely wonderful and super helpful in getting my issue resolved that is why I am giving the Branch 5 stars. Thanks, Connor and Annette!
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April 2019 by Victoria Baby
Over draft fee charged my account 3 times, and for absolutely no reason. I went it to talk to someone about it. They ALSO said they didn’t know, AND that I transferred more money than I had in one account, to another on the mobile banking app, which is IMPOSSIBLE, because it won’t let you. THIS IS RIDICULOUS. I am going in tomorrow to close my accounts. NEVER BANK WITH ZIONS BANK
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March 2019 by Carly Young
I have loved working with Jennifer Fillion-Hood at this location. I loved her so much that I gave her permission to have access to my accounts and be my personal banker. It is so nice and convenient to have a personal relationship and to be able to email someone when you need something. I'm grateful for the ease of service they provide.
