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June 2025 by Grant Chaisson
Worst custom service out of all autozones in orem!!
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June 2025 by Mark Rogers
Keri and Aiden were way above and beyond helping me with my wiper blade issue. Also fantastic people and conversationalists.
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May 2025 by Lori Stevens
Great service!
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May 2025 by RUTH MAY (DHHS)
I needed a new battery. Don was an awesome help!! I called ahead and he was able to confirm that they had batteries for my vehicle. On arrival he checked my battery to confirm that the battery was in fact the reason for the problems. Once he had confirmed that I needed a new battery he described in detail the benefits of the three different options for my vehicle, answering my questions along the way. Then, he actually installed the battery in the rain after asking me to wait either in my vehicle or in the store so that I did not get wet! What a kind and helpful man. AutoZone is so fortunate to have him working for them! I recommend this AutoZone without reservation! And ask for Don!! He's the BEST!!
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April 2025 by John Salmond
Service is really good here. Little sad that the coolant I wanted didn't come in concentrated form and I had to buy 50/50. Had to go to a different AutoZone to get the concentrate.
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April 2025 by Maryella Solis
Randy was super helpful!! Thank you Randy!!
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March 2025 by Julian Olague
I walk in with five people in front of me and one cashier. There are several people in the back talking, not caring that there’s a line. I finally get up to ask for The check engine tool. I get the tool take it to my car plug it in and it’s in Spanish. I do not speak Spanish or read Spanish. I get up to the manager and ask him if there is a way to change it from Spanish to English he says no takes the machine and asks me if it checks the engine. I said no, I do not Read Spanish. I go to the back of line about four people in front of Me. When I get up to the front, I asked the manager Are all of these in Spanish? He said I have Spanish-speaking customers and English speaking customers ones for the Spanish ones for the English. I have no idea why he would hand me a machine that only read Spanish. So the point is he didn’t ask me if I spoke Spanish or English and handed me a machine only read Spanish so I had no idea what the machine was saying. I waited 30 min at that store to get a machine that should’ve only took three seconds to hand to me and then they handed me a Spanish one. This whole process should’ve took maybe 10 minutes. This is not the only problem I’ve had with this store. I will be driving 15 minutes down the road just so I don’t have to deal with this store even though I live two minutes away. The customer service at the store sucks!
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June 2024 by David Cooley
Big help, had a battery issue. They helped me get a new one and install it, they even upgraded me for free when their computer suggested the wrong battery.
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June 2024 by Spencer Vaveao
Shoutout to Sam who helped me with my breaks in a fun, simple, and professional way. He used a machine to see the codes of the car and what needed to be updated/fixed. These codes were explained by him in simple terms so that I, someone with little car maintenance experience, could understand. He also suggested auto shops to get parts of my car fixed around town at cheaper prices than others. This AutoZone had all the brake rotors and pads that I needed and was very fast with their service. Awesome job guys!
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May 2024 by Trane u.u
Good service, although one of the workers was in a bad mood but everything was fine!
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April 2024 by Michelle
Very helpful employee tonight. I don't know if the wiper blades I got can be found at Walmart, but I'm glad I got them here because they were running a promo and now I have a $10 credit for next time. Thanks for your service!
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April 2024 by J Rafael Quintero
Great service and availability of parts.
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March 2024 by Cody Parkinson
Seriously the best AutoZone to go to if you want to charge your batteries they actually charge your batteries and take it serious They also helped me with my windshield wipers Five stars all around
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March 2024 by Lorie Fleischer
Morgan Stevens was VERY helpful in finding and installing tail light bulbs for us. I hope he is working next time I need something.
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February 2024 by Chad Condie
First off, I wanted to thank Morgan an employee here for his help on the phone prior to arriving and when I was at the store. Super clean inside the store, but a little clean up outside could be done. This AutoZone always has the items I need in stock. And pulling into the business from State Street could use some serious pot-hole fixing. This is probably on the city to do or I would’ve given a four star rating.
