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June 2023 by Eva Hansen
cute clothes but both things I bought had seams rip after being worn once. terrible quality especially for being so pricey.
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April 2023 by Lori B.
Cute clothes but their return policy is awful. Not helpful if you buy something online and live out of state. I won't shop there again...no option at all for exchanges if you are past 21 days from purchase.
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April 2023 by drake hall
I love this store! So many fun clothes and the service here is unmatched! Great management!
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February 2023 by Kenlee Bevan
I had the best experience at this location. The worker named Mikayla was so sweet and very helpful! She was such a girl boss.
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December 2022 by kelly anderson
bohme and customer service obviously don’t go hand in hand. maybe they willing choose to hire miserable people or underpaid immature high schoolers? every time i go into this shop it’s nothing but stale stares and fed up attitudes, and my favorite the not so subtle annoyed eye rolls. the return/exchange policy is non existent so if your looking to buy a gift for a loved one here that’s a terrible idea because you can’t even exchange sizes or you can and the employees are just too lazy to do it. don’t waste your time energy or money here. hell i can get better service at mcdonald’s!
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September 2022 by Emily
Bohme always has such nice workers but this location truly has the best of the best! Hailey and Brynna were not only so so helpful but also super bubbly and sweet. They truly made my day! I also had the pleasure of briefly meeting Lexi who also is so friendly. Such a great experience here. I will definitely be back!!
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May 2022 by Brit C.
THEY DONT DO RETURNS. Make sure you absolutely love it because they won't do returns only exchange or in store credit. Even with online returns where I was mislead of the dress colour because of a filter they used on the photo. Scam
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May 2022 by Sadie Davids
HORRIBLE RETURN POLICY NEVER SHOPPING HERE AGAIN. Went in to find a few things, didn’t have enough time in my schedule to try on a few pieces thinking I could return the items if they didn’t work out. I go to check out and the associate informed me that the jewelry was a final sale and I understand that. But NOTHING was ever said about not getting a refund for the clothing nor did I see signs. I tried on my clothing at home and some items didn’t work out for me, I was then curious later in the evening to look at the return policy and it then said that they only do EXCHANGES AND IN STORE CREDIT BUT NO REFUNDS?!?!? I genuinely don’t understand, makes the store look shady by the way it’s trapping peoples money. Won’t shop here again and will be steering others away from this store.
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May 2022 by Dawna Herr
I loved Böhme! But I recently bought jeans there for the first time I noticed a sign about sizing so I ask an associate for help. They told me which size to get, I got home and washed them and they shrunk a ton in the wash! I tried to return or exchange but couldn’t.Everything else seems to be great at Böhme just not their jeans!
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May 2022 by Keri Lawrence
The customer service at the Orem mall Bohme store was so bad! The sales people did not even say hello. I carried around some clothing I wanted to try and noticed the sales people asking other customers if they could take their clothes back and they would let the customer know when a dressing room was available. No one ever approached me and asked if they could help me. I didn’t want to wait in a line so I asked if they could hold the items and I’d come back and try them when it wasn’t as busy. The answer, “We don’t hold things on Saturday”. This is an absurd policy, especially on a busy shopping day when items can’t be tried on. This is not the first time I’ve gone into the Orem store and had the employees seem uninterested and unfriendly. It seems your employee’s at that store are generally unfriendly, and unaccommodating.
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April 2022 by Londyn Branch
The worker told me I could return my items since I was unsure about it, little did I know once I returned to the shop to return my items they could only be exchanged or turned in for in store credit. I’m extremely frustrated and disappointed as the original worker made it seem as if I could get my money back.
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March 2022 by Andrea Vasquez
Just changed their return policy without so much as letting their customers know. Now you only get store credit. What a rip off, they are growing and getting bigger so instead of being grateful and fair to their customers, they are ripping them off. Probably won’t shop here as much since now every purchase is permanent even if it doesn’t fit. Also the workers are rarely ever helpful or kind. Very disappointed.
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January 2022 by Janice L.
Manager Beth gave terrible customer service and was very rude and snotty. Very unprofessional of her considering she's a manager. I will not be shopping at this location anymore.
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October 2021 by Sydney F.
Bohme is such an amazing store especially the one in Orem all the employees are so amazing and strive to make your shooing experience superb. Overall 10/10 amazing store and employees as well.
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October 2021 by Amanda Yapias
The customer service is the worst. They have not responded to any of my 4 emails over the past week. I like their clothes but this is making me like them a lot less.
