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March 2024 by Eduardo Moura
I was at the store to check a tire that had a screw threaded. After the verification, I was told that there was no repair due to the location. So far so good. But they said the penei was leaking. But the screw had been for several days and I didn't notice any emptying. I got scared and ended up buying a new tire. After I left the store I felt deceived. Because I saw that they wanted me to buy the tire anyway. And he concluded that the tire wasn't leaking. They used this to force me to buy a new one. Bad experience. I won't go back to this store anymore.
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March 2024 by Noah Basilio
I've taken my truck in to many other shops and they said nothing was wrong. But I take it to big I and they showed me what was causing my issue and fixed it! Bam just like that it was fixed! Thank you Danny and your team! I will solely be coming to this location for now on.
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March 2024 by douglas hansen
Very kind and friendly. Occasional representatives will try to upsell you for things you may not need but overall great to work with.
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February 2024 by Connie Mounga
Fast, and great customer service
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February 2024 by Ignacio Sanchez
I totally recommend this place. Customer service is top notch and they know what they're doing.
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February 2024 by Kyle Winn
Great service. Solid spot
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February 2024 by Pedro Gaston
I would like to express my sincere gratitude to Dany for his exceptional kindness and professionalism. The experience at this store was absolutely fantastic! I had a 5-star experience and highly recommend it to everyone. Thank you once again for the outstanding service!!!!
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February 2024 by Natalia Gamez
I called up the shop and said the took walk ins and I explained my situation to the gentlemen who helped me and they got me taken care of! The workers there have great customer service and friendly!
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December 2023 by Bryan Fewell
Jaren was super helpful yesterday 12/26/2023 when I brought my 2011 Mazda CX-9 in for an oil change and some needed repairs. They addressed the vehicle issues and otherwise cleared the vehicle with flying colors. Definitely recommended!
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December 2023 by Glenn Craig
They treated me quite well. I have bought many tires from them over the years. The front end order taker really looked after me.D???
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October 2023 by George Curtis
These guys have been extremely good to our family of 6 cars the last three years. Fast and efficient. Super clean and friendly environment.Don't listen to the negative reviews about the doors being locked on Labor day. Really? If you can't understand why they are closed on a holiday, wake up, they like holidays off too!
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October 2023 by Cole Bellon
My new go to tire, oil and alignment place for both my professional and personal vehicles. The customer service and attention is unmatched. I went to another tire place for decades that recently became untrustworthy. Big O opened right in time an has since earned my loyalty. Thanks to everyone there for being courteous, honest and quick.
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October 2023 by Julia Perry
This shop came highly recommended by the AAA guy who came to help us out the other day when our car wouldn’t start, and they were able to get us the part we needed on a late Friday afternoon. Not tire related. Pricey, but at that point you don’t have much options. I’ll probably go back in the future if needed!
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September 2023 by Nicole Ward
Dropped by on labor day. The hours online says they're supposed to be open, but even though the open sign was turned on and the lights were all on inside, the doors were locked and nobody was answering the phone. Several other customers came by while I waited to see if anybody would actually come get the doors and most of them left once they realized the door was locked. I usually have great experiences with Big O, but what's the deal with this one? Like at least put a sign up if you're closed for the holiday, or leave your open sign off...
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September 2023 by Jake Young
AVOID AT ALL COST. Maybe the worst place I have ever done business. We took in a tire (we did buy it from somewhere else) they installed it. By the time we got home it lost air. Big hole in the side wall. The two other shops (one another Big O) said they would for sure have caught it. The response when my wife called "that is not our job"