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March 2024 by Annelle Harper
Love Clare’s and Amber is amazing she is so friendly and helpful
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March 2024 by Ian Kammerman
Tuesday, March 12th, 2024 -Amber is awesome.
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February 2024 by Paisley
Service is so good
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January 2024 by Avalon Starr
Such a fun shop great for the little girls in their life who want something sparkly!!
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December 2023 by Sarah Dutson
Went in for the promotion of getting free earrings for a year. Their staff said it needed to be on one email for both of my daughers even though I told her that is not what it says in the advertisements. Plus all of the cheaper earring options were "out of stock" including the cheaper cleaning solution. NICE GIMMICK CLAIRES - you know many come on their kids birthday and even though you list cheap prices, you are "out of stock" leaving the parent stuck in a tough place to make the special day. So after paying a higher price than expected for two piercings we now don't get our free earrings due to the mistake of their staff. After returning to the store to get it corrected, calling the corporate office, calling the store again, going to 2 other claire locations (whose staff was much more sympathetic and tried their best to resolve the situation), and then calling corporate once more when I heard that others did get the same situation resolved through them, we still don't get our monthly free earring promotion. Thanks Claires. You sure follow your motto of being the hero and solving your customer's problems. You should change it to: Big corporation Scammers.
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February 2023 by Adia H
First off, if you want a good piercing job, go to a tattoo shop, trust me it's worth the money! It's better for you ears and there's a much better chance your piercing will look good. But, as for this Claire's merchandise and staff. I've ordered multiple pairs of earrings online that the site says are in stock in the store. Often after submitting the order, I'll get an email later that day saying the earrings aren't in stock at the store and I'll be refunded. I've tried resubmitting an order a couple times and often will get items that they previously said were out of stock. Not sure if staff is just lazy and doesn't want to look for earrings or what. When I went in to pick up multiple orders I also got nasty looks from staff.
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July 2022 by Rabbecca Torres
Miranda seriously made my day. Not only did she calm my nerves about piercing my ears but she was so fun to talk to! Great customer service. She definitely deserves a raise ❤️
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July 2022 by Kristina Trudnich
The two girls that were working and pierced my 2 year olds ears, Sunday afternoon. We're amazing! I don't know there names but one had long hair and one had short with glasses. The one with glasses was extremely knowledgeable about the different types of metals and which would be best for her. And made me realize the girl at Clair's in Provo. That pierced my 3 year olds ears a few months ago previously. Had no idea what she was talking about (like I thought) and was so wrong about everything. She also told us we'd get a second ear piercing half off with a coupon she had given us. Which was completely not right. The girls at Orem were so throu with thier job. That they called the store manager just to double-check for us. They did a great job on her ears, helped me find everything we were looking for. And we're so sweet and fun that my 2 year old smiled through the whole thing. I even over heard them talking to each other how awesome she did and was. If your going to get them done at Claire's definitely go to Orem. I usually don't write reviews. But our experience was so good I just had to and say thanks girls! Keep it up. ;)
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February 2022 by Sweet D
I always spend the most money here but it's a pretty good store.
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January 2022 by American Patriot
Very expensive. At check out they said if I buy 3 hair accessories or jewelry items I can get 3 free, so I looked for a long time for some things that were affordable and finally came up to buy them and they said they didn’t count since the gem stickers were “cosmetic” even though I was buying them for earrings. A waste of time.
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January 2022 by Nic Duersch
Miranda was fantastic—She deserves a raise. Pierced my wife’s ears and they looked amazing.She cared and was obviously passionate and super professional.
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November 2021 by Steven Gourley
Love going to this place with my young grand daughters. They have so much fun and of course want one of everything
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November 2021 by Casey Howard Fehlberg
I've never shopped at Claire's; but it is in my local mall so I am being supportive by leaving a positive review. ??
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October 2021 by Wicked Witch
They were very gentle when doing my nieces ears. She was nervous but they made her feel better.
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September 2021 by Jen Merkley
They always seem to have the "buy 3 get 3 free" sale. Sadly, not all items are on this list. We seriously couldn't find 6 sale items worth walking out of the store with. We got the 2 items that looked good. Unless you like to bling yourself up, these sales just aren't the best.
