Costco Tire Center is a reliable and customer-focused automotive service provider, according to reviews. Customers praise the knowledgeable and friendly staff, such as CJ, Kole, Ben, Jared, and Jason, who have gone above and beyond to assist them with various tire-related issues. The reviews highlight the center's ability to diagnose problems, provide efficient repairs, and offer excellent customer service, even in challenging situations. Customers appreciate the staff's patience, understanding, and willingness to guide them through the process. While the center may not be equipped for more complex repairs, it is recognized for its competence in basic tire services, such as rotations and sensor replacements.
Got my broken TPMS sensor replaced at Costco. They did great work and it was pretty quick.
February 2025
I had a great experience working with CJ, his customer service and knowledge was beyond my expectations. I was impressed with the help he provided in fixing my flat tire. Now I know where I can get quality help and good customer service.
September 2024
I stopped randomly by the tire service area (Orem, UT) for help on tire pressures on my new car. A young man, Ben, came out of the blue to help me. What an awesome and helpful young man. Tried to tip him and to no avail. It's against policy! Really appreciate Ben's help and super friendly personality. So refreshing!!!!
