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January 2024 by Randy Grow
I got a new phone and the lady helped me download all my files to my new phone, she is very professional. I would give more stars if I could. Thank you ?.
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October 2023 by maria Severiche de Sejas
Good pretty and cheap
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September 2023 by lucy sanchez
Went in to pay my phone bill the employee would not even consider taking my payment with out an ID never encountered a problem like this I always just need my pin , definitely won't be going back again
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July 2023 by April Wilcox
Usually decent service here. We did go today at 10:30 am but the door was locked with no sign of any employees even though store hours begin at 10:00 am and the open sign was flashing. We waited about 30 minutes but no one unlocked the door. That was very frustrating.
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December 2022 by Bossguy501
Thank you keep laid Jesus Trix Ltd's
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September 2022 by javier ascua
I stop by recently greate people will stop any time now recommend it ?
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August 2022 by Joseph Harward
Call the customer service and wouldn't asnwer phone and I pay bills and pay full amount..it still shut off phone.. company is not very good...I didn't turn my data on and used my wifi and still I pay full amount..and still shut off . I pay $96 shut off my phone.
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December 2021 by Mafuyu Sato
If I could give this place 0 stars I would. Honestly, terrible service and not even a hello. The girl with the blonde hair didn’t help us at all, she was angry, and looked like she didn’t want to work. I will not be coming here again. I would advise you to speak with her, or hire somebody new.
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October 2021 by Ken Kaneki
Fabulous customer service! Have been using cricket for Years. Never any unexpected fees or any unusual issues with my phone service. I've been using cricket 7 Years and absolutely love them! Thank you for treating me so good!
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October 2021 by Anne Flinders
Very disappointing experience. Came in the store with an unlocked phone to buy a sim card and set up the phone on our existing Cricket account. The man helping someone else began to yell at me from across the room--while helping another customer--that he couldn't guarantee that my phone would work with the sim cards in the store because I DIDN'T PURCHASE A "CRICKET PHONE" FROM HIM. He said only a phone purchased from his store would work without question with a sim card from his store. Cricket doesn't manufacture phones or sim cards, and nobody manufactures a "Cricket" phone. I went to another Cricket store, got my phone set up easily, and was on my way. We are looking at other phone services now because we like honest reps, and don't having to drive 30 minutes out of our way to get good customer service when we should be able to expect it from the store near us.
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September 2021 by Tilikum115
Fabulous customer service! Have been using cricket for Years. Never any unexpected fees or any unusual issues with my phone service. I've been using cricket 7 Years and absolutely love them! Thank you for treating me so good!
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June 2021 by Nikaya Wyatt
Fastest cell phone experience of my life.
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June 2021 by Captain M
Kept calling their phone listed through out the day. And nobody bother to answer. Called the Provo store one time and they answered right away. Guess you guys don't want to sell phones lol.
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June 2021 by Marc Thomas
Androids suck bad. Terrible phones. Service there was good but I will never buy an android again. IPhone is 200% better! I have do many problems with the 11 android
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June 2021 by Michael Angelo
The retention of employee is so bad for that reason they have new employees and I feel like the always sleeping and not very willing to help.
