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March 2024 by Don Christensen
Purchased a chicken strip salad only because they were out of both bbq and garlic chicken strip baskets. Was given the most pathetic salad I’ve ever seen. Wouldn’t pass as a side salad. People working had no clue what to do. I had to beg for dressing. Feel like I’m in the twilight zone. Stay away! Go anywhere else!
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March 2024 by Bryce Anderson
I used to love the DQ on 800 N in Orem, but in the past year the service and portion sizes have diminished. The last visit I ordered two large shakes with my meal and they were pitiful. The ice cream didn't even go past the lip of the cup. Then inside the cup it was half empty. The Oreo shake was so bad, I asked them if they made a mistake and they did fix it. Yet the new York cheesecake was still a crime against humanity. I got back home and weighed the shakes and my Oreo(that was fixed) was 2x the weight of the new York cheesecake.If you want ice cream, just go over to Harmons and buy a half gallon. You will get better service, more ice cream and at a better price.Now speaking of service. I stood at the registers for 7 minutes and no one helped me. The employee was staring at the floor and occasionally spinning in circles. I finally had to ask him if he could help me.Last note, beware of the chicken basket. The chicken is good but the portion of fries is minimal and the bread pieces are tiny and taste horrible. I wonder if they use the fake butter spray from "I can't believe it's not butter" and call it good. See my picture for the piece of bread that is a sad excuse for a half piece of bread.
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January 2024 by Michelle Underwood
The food was spectacular two nights ago, the employee who said his name was Chazz with two Zs was very attentive and made sure we enjoyed our meal. It was a great experience and I hope he will be there to serve us again, we will definitely be coming again soon.
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January 2024 by Jacob Morgan
Caleb the night worker was so nice! I came at 9:58 because I didn’t realize they closed at 10. I asked in the drive through what time they close and he said 10, I used to work in food and wasn’t very happy when people came in right before close so I told him I’d eat somewhere else so he didn’t have to clean all over again. He was so kind and just said that he understands but would be happy to serve me and was very kind to me. I’ve never written a review at a food place before and that’s all because of Caleb’s kindness. He deserves a raise for sure.
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January 2024 by Linda Auger
My husband wanted a sundae, but they didn't have any bananas. There was a store less than 30 yards away.
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January 2024 by Bond Headlee
We tried the Backyard Bacon Ranch burger and Flamethrower today. Both of them were delicious. The Flamethrower was so spicy it gave me the hiccups.The restroom and entire lobby were spotless. There was even a nifty foot handle to leave the restroom.Wonderful, friendly staff. We can’t wait to visit again!
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January 2024 by Caleb Money1
Great food and excellent fast service!
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January 2024 by Angel Starr LeFevre
I have never had a bad experience at this DQ. From the food to the service everything is wonderful! 10/10 recommended!
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January 2024 by Ruben Arredondo
This is my favorite Dairy Queen in Utah county! Food is always fresh ( chicken fingers with county gravy is my fav) , restaurant is clean, the bathroom is clean!, and the young people that serve are so polite and kind. Great customer service! Well done guys!
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January 2024 by Tyler Heath
I don’t ever eat at Dairy Queen and for good reason. Randomly got a gift card so of course I had to use it. Staff is good. Of course it’s fast food so it’s ran by high schoolers (which is fine). I had a Chicken Finger basket. Side of Ranch tasted funny and looked like it had been sitting in the fridge for a few days (water was seperated from the “dressing”). The fries and chicken were good. Dining room wasn’t exactly the cleanest but I managed to find somewhere to sit that was. Stuff laying around like brooms and table numbers and what not. But that was just my experience.
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December 2023 by Bryan Williams
$7 meal deal had 2 tenders instead of 3 and a pathetic amount of fries. Plus the drink had no ice and was warm. What happened DQ?? At least the ice cream is still good.
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December 2023 by Charlotte Kennedy
Always let's us go late for a cast celebration after we preform our plays @CVJH!! Tomorrow we are preforming our opening night at 7. We will be coming here after, and they are always so nice!!!! Would absolutly reccommend!!!??Edit: still nice people! But sometimes they were getting stressed and being very hostile towards us. But I guess you kind of have to, to be able to control the group.Kid-friendliness: Good environment, if with parents.Wheelchair accessibility: Easy to get into, open spaces.
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December 2023 by reagan hellewell
DO NOT GO HERE. SLOWEST DAIRY QUEEN IN THE WORLD. Waited over 30 minutes in the drive through and only 3 people were in front of us. This is terrible customer service and something needs to be fixed immediately.
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November 2023 by Kim Robinson
The cashier remembered me and how I like "Cheese curds" instead of fries, and was accommodating in a Birthday "tiny" blizzard treat for my Birthday month.
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November 2023 by Mindy Floyd
Fries were cold. The workers were soo young. They were all happy to be at work. And we're super
