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December 2023 by Rich Davis
Had a great experience with Katelynn and her team with our recent 15 passenger van rental.Thank you!
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November 2023 by Maritza Gonzalez
Zach was so rude I was having trouble understanding him I asked him to transfer me to someone who could explain to me and he rudely transferred me to a roadside assistant something totally different he pretty much called me stupid! And to top it off he ran my card for $350 without my authorization, I will also file a complaint on that.
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November 2023 by Judy Cooper
Great workers @ my location! Took the time to take me to pick up my car @ the shop even though it was after closing time.
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October 2023 by Alex V.
They don't accept it with debit cards which is huge downside.. gladly i don't need any more rental right now...
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September 2023 by Matt Gera
Kept being told to come back for a rental. Finally was told they would have one Friday, scheduled a pickup. Waited outside in the cold for 37 minutes, no one showed, no one picked up the phone. Absolutely awful experience.
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September 2023 by George Kaaihue
I rented a car for a weekend getaway and Zach went above and beyond to make sure we were taken care of. The only nitpick gripe I have is that we rented a premium sedan which they didn't have any (I created the reservation a week or two prior to needing the car). So they gave us a "Free Upgrade" to a mini SUV. I believe it was a Mazda CX30. The car was great and economical but seemed to be bottom of the barrel in terms of features and size. I'm not sure a premium sedan would have been any larger but the free upgrade didn't feel like an upgrade. Outside of that everything was great. Zach let us know once a car was available since I made the mistake of renting the car starting at 4 PM instead of noon. So we were able to pick up the car a little early. Great customer service, great location and great rate!
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August 2023 by Rachael Jackson
Zachary and I believe the other ones name is Snow. They were both very helpful and nice. Will definitely be coming back to this location.
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July 2023 by chelsea ricks
Hands down the best rental experience I have ever had! Vinay was there before the doors opened (8:30 Saturday morning) and was so willing to help us with a last minute rental. Vinay was so understanding and went above and beyond to help us out. Thank you Vinay!
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June 2023 by William S L.
They gave me three different vehicles. None of them were satisfactory including one that died while I was driving it. They never got me a car in the class I asked for. I am not going back
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June 2023 by Michael Clarke
The vehicle was dirty under and around the seats. The windshield was foggy inside. The car smelled terrible stale smoke. Was asked if I wanted to exchange it but didn’t have the time to.
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April 2023 by Jason Lee
Updated review and rating. Corporate contacted me about my complaint, which was subsequently resolved with the local management. This could have been a 5-star review, if this could have been easily resolved in our initial conversation with the Enterprise location. We are happy with the outcome and appreciate this situation being resolved in a fair manner. (Original Review: Needed a rental car for my son, while his car was being repaired (insurance to cover the cost). We arranged for our son to pick up the rental and they sold him optional insurance coverage - they didn’t ask us about the optional insurance coverage. He has never rented a car in his life, so he was naive to their sales tactics. Enterprise used unethical tactics to sell him optional insurance coverage that we didn’t need. Again, our insurance covered any rental car costs. Called the Enterprise location and they refused to refund the fee, since the contract shows our son accepted the coverage. Very deceiving, taking advantage of young, naive and uninformed renters who have no knowledge of these nuances)
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April 2023 by Jared Moore
Treated me fine. Only had a truck but I thought it was fun to drive and I didn't have to pay any upcharge for it.
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March 2023 by Kyle Winn
Extremely impressed with Snow. I had two different long term rentals due to my car being hit and totaled, and Snow remembered me and details of my life over months. He reached out multiple times to see if the car I had was working for me or if wanted to switch for a different type of vehicle. I was so impressed with him I even told my mom lol. If I were an employer I would push to hire him at all costs. Bravo Snow
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February 2023 by Callan Howard
They were friendly and helpful, and the rental car was tidy. They picked me up from the repair shop, too.
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February 2023 by Mark B
No problem's with the vehicle I rented, except that it needed a oil change and the wipers were bad! Other than that it was a great experience!!
