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March 2024 by Uther Dog
Best service ever!
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March 2024 by Kawehi Au
I went in 1 min to closing tonight to grab a screw because my glasses (they’re like 4 yo but I love them and keep replacing the lenses) had the screw fall out from the side arm. They were so nice and instead of just handing me a screw, they fixed up my glasses and tightened up both sides. I didn’t ask them to do this, they just did. I was trying to rush so they didn’t have to stay late. While I was waiting, the other worker, when I asked how long the scratch protection plan lasted, told me and then offered to look up when I picked them up because it starts from pick up date. I didn’t need him to because I know I got them a long time ago, but the service and work ethic, let alone at this late in the day, is awesome. Super amazing service from both employees, so impressed with them!
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January 2024 by Blas Zegarra
This is a really good place. People here are really courteous and Helpful. And they care about customers.
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December 2023 by Meghan Cline
I came in frantic about getting glasses before the Thabksgiving Holiday. The staff was more than amazing! They got us in, got her glasses done and we were out the door asap! I cannot recommend this place enough.
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December 2023 by Vern Christensen
Brought in my broken glasses and received excellent and fast service. They fixed them and now I can see great! Wish every shop was this friendly and caring. Highly recommend!
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December 2023 by Megan Miller
It's a great place to go. Very helpful with all my eye glass needs. All my kids go there as well!!
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November 2023 by William Caughey
I love Eyeglass World! Dr. Jackson and his staff are patient centric! I know I can bring my glasses in at any time and they are happy to help. For instance, I lost a nose pad and they replaced it with a smile. Super helpful and honest folks! I can't recommend them enough!!!
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November 2023 by Deborah Catano
My experiences. at Eyeglass World with Nathan was so professional and positive. I will keep coming back for all of my eyeglasses. Nathan was friendly, so patient, and encouraging. I won't hesitate to keep coming back. Everyone at Eyeglass World is wonderful. I'm so grateful!
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October 2023 by William Miner
Needed glasses to stay on my face. I was told they could me. They did. Glasses fit perfectly. Wonderful service!!!
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August 2023 by Madeleine Reber
I’m pretty disappointed in my service. Didi initially helped us and she was kind and helpful, did her job well. However, we were told my glasses would be done within 5 business days, after 8 business days I called and the tech acted as if the lenses had been sitting there awhile and he could get them done by 5/5:30 today. I arrived at 5:35 and he was still putting the finishing touches on them. I had two young kids waiting in the car with my husband and didn’t really have time to sit while he finished my glasses. Especially after waiting a total of 12 days to get them.
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August 2023 by Jonathon Williams
I would recommend coming here if you ever need glasses! Mo helped me figure out everything I needed and was very patient! I was over at LenCrafters and the people there were so rude! Definitely happy I came here and recommend anyone who needs glasses to come here as well!!
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August 2023 by Mady Williams
Mo was super helpful and patient with us! We were at Lens Crafter and the lady there was super rude!! Wouldn’t help us at all just kept telling us we were wrong! So we came over here and I’m glad we did! Mo helped us figure out everything we needed and was very kind! Definitely recommend coming here if you ever need glasses!!
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August 2023 by Jane Lindhout
All of the employees were very helpful and pleasant. The office is well cared for and the options available are sufficient for the “pickiest” of consumers.
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July 2023 by Emma M.
Super disappointing experience. I myself have worked in retail for over 6 years and have seen lots of bad customer service. The customer service I experienced at eyeglass world was some of the worst. I was just prescribed my first pair of glasses, so I'm very new to this world. I came into the store at 6:30 to browse some styles and without being greeted the man behind his desk says, "We close at 6:30." Okay.... So I had a half an hour and from the start they wanted me gone. I was looking at frames when another woman started pulling EXTREMELY expensive frames for me without even asking what I was looking for or my style preferences. Finally, one man from the back came out and asked if he could help me. I told him I needed glasses by Friday and he said he could help me expedite them. So, I put two pairs on hold then left.I came back the next day when I again wasn't greeted and walked up a new lady behind her desk and asked for the frames I put on hold. She replied with, "Just so you know our system is down so we won't be able to place any orders. We can talk pricing but that is all we will be able to do today." I told her about needing them by Friday and what the man told me the day before. She said there was no way that was going to be possible. I said, "okay..?" She stared at me and said, "sorry." Then I set the glasses I liked down and feeling very awkward walked out. Give the nice man in the glasses and lab coat a raise. Every other part of this experience was very disappointing. I'm sad to have to get my first pair of glasses elsewhere because there were many I liked.
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June 2023 by Emily Helms
I had an awesome experience here! The eye doctor and staff are very friendly. Caden was helpful in helping me understand what the different options meant for types of lenses
